Question about Logitech QuickCam Communicate STX Personal Web Camera

1 Answer

Just bought a logitech web cam..But

Have installed cam, as per CD.  Have mic & sound working.  Lack of knowledge prevents us of figuring out how to connect to our daughter with their web cam.  We only have our picture on screen.   Is their a 1 to 5 on steps in connecting to live video and communicating.   No idea where to click the cursor to make it work.


We got message indicating daughter was trying to connect to us.

Went icon called action and clicked on video, but got lost after that.


Thanks so much if you can get us through this.  Our old windows for dummies doesn;t cover web cams!!!!!!!!!!!

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers
Re: Just bought a logitech web cam..But

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype ( ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger ( ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

Hope this helps. Bud

Posted on Jan 23, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

When ever i try to record a video on facebook it will record but it says audio is not being recorded...also when i try to record videos just on the web cam it freezes. any suggestions?

Make sure your webcam mic is set as the default mic on your computer - this is especially important if you have a laptop also with a built-in mic

Plug in the webcam
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

The freezing problem could be for a variety of reasons - internet connection - lack of memory etc.
Ensure you have Microsoft DirectX installed and its up to date
If you installed from a CD your Logitech software itself may need updating

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?",en?prodcrid=405

In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam

Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

You can also download and run this webcam diagnostic software - dont worry too much about the first alert - I always get that.
Reboot your webcam software by unplugging the cam for a couple of seconds before running the diagnostic utility

Aug 09, 2010 | Logitech Quickcam E3500 Webcam

1 Answer

I lost my webcam cd installer

how can i download cd installer of my logitech webcamilost my webcam cd installerhelp me sir/mam: i lost my cd of this webcam, my brother wnt to see soon....thank you I LOST MY CD OF THIS WEB CAM PLC HELP ME i have a web cam logtech lost the manual for it cant get my web vam to work help me i have a new logitech webcam but i dont have a intaller how can i use my webcam?

May 31, 2009 | Logitech Webcam

1 Answer

I bought a web cam logitech but i don´t have a instalation CD

Have you gone onto the Logitech website and downloaded the installation info - it is free and can be saved onto PC or a CD.

Jan 01, 2009 | Logitech Webcam

1 Answer

Mic trouble

I have installed software, web Cam works fine.
Down loaded SKYPE ,but when speaking with another person ,I could see them and hear them OK, but they were unable to see me although sound communication was fine. Is this a web cam setting problem or Skype problem.

Oct 12, 2008 | Logitech QuickCam for Notebooks Deluxe

2 Answers

Web camara logitech

it usually doesnt disable the mic on webcam and go out and buy your self a logitech usb mic the quality is better and it works the web cams dont work ever and always conflicting with other irq'd software

May 28, 2008 | Logitech Webcam

Not finding what you are looking for?
Logitech QuickCam Communicate STX Personal Web Camera Logo

Related Topics:

69 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Webcams Experts


Level 2 Expert

180 Answers

WTF Chuck.....
WTF Chuck.....

Level 3 Expert

378 Answers

Pieter Vleeshouwers

Level 3 Expert

1328 Answers

Are you a Logitech Webcam Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides