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Magicjack problems My phones have stopped working. My computer Is up and running but I have no phones Everything Is plugged in My phone says no line.Can you help me?

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  • Margaret Sheridan
    Margaret Sheridan Dec 29, 2013

    Hi Margaret Sheridan, I want to help you with your problem, but I need more information from you. Can you please add details in the comment box? I do not know what else to say my phone has stopped working and everything Is plugged In what happened??

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Make certain you have a solid connection. The MJ must be on (lit up when in the USB Port) and the screen showing the Dial Pad. If you do not see your telephone number up top on the dial pad, you are not connected and naturally no sound.

Posted on Jan 08, 2014

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Posted on Jan 02, 2017

  • 148 Answers

SOURCE: Magicjack

Question: is the magicJack plugged directly into the USB port on the computer or through a USB hub? If it's plugged into a hub, try plugging it directly to the port on the machine.

Posted on Feb 22, 2009

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2 Answers

My Magic Jack stopped working a while back and I unplugged it and misplaced the adapter. How do I go about purchasing a new one. And how do I check my account?


MagicJack Phone Number

561-594-9925

MagicJack phone support
First describe why you are phoning below to find targeted help and save time. If you decide to phone MagicJack:You get a recording, but do get to speak to an actual person. For billing matters only.
17 mins average hold time - call Mon-Sat 10am-7pm EST

MagicJack Support Channels Compared

MagicJack Email Address

Dec 23, 2015 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

Why won't my magic jack work plugged into the wall outlet?


Magicjack uses the internet. It has to be hooked up to a computer using the internet. Its just skype for regular phones. Skype is free. magicjack cost 20 bucks. its a scam

Oct 27, 2014 | Cell Phones

2 Answers

Why will my magic jack work plugged into the wall outlet?


This is a common problem with the magicjack. It works when plugged into a USB port on the computer, but not when plugged into an AC wall socket.

Problem:
The separate power converter module has failed.
When the magicjack is plugged into your computer USB port, it is getting power directly from the 5 volt source in the USB port.
In order to use AC wall current to power the magicjack, a power converter module is needed. That module contains a transformer and rectifier that coverts 115V AC into 5V DC. That module is no longer supplying 5V to the magicjack.

Tech section - you can probably skip this part:
The problem is poor quality low ESR electrolytic capacitors in the power module. ESR is Equivalent Series Resistance. A low number is good, high is bad. The ESR of a capacitor is measured with an ESR meter.
The 5V output of the power module measured only 3.5V. I took the power module apart to to trouble shoot. I found two 220uF 10V capacitors that were labelled "Low ESR" (C8 and C9). I measured the ESR of these caps and C8 measured 1.5 Ohms. I replaced the C8 cap and it fixed the problem. 5V output was restored.

Solution:
I do not recommend repairing these power modules. I did it out of curiosity. These modules are very cheap.
Magicjack is aware of the problem and offers a replacement. To contact them, go to www.magicjack.com and go to "support". They will ship you a new power module for about $5.50. Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".
will-magic-jack-work-plugged-into-wall-mbz13odsyguuiirp1214tyyc-2-0.jpg will-magic-jack-work-plugged-into-wall-mbz13odsyguuiirp1214tyyc-2-1.jpg

Oct 27, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

I changed computers now magicjack will not come on


On a new computer, you have to reinstall the magicjack software.
When you plug the magicjack into a USB port for the first time, you should get a message about installing software.
Something like: "Install or run program from your media".
If you powering the Magicjack directly from the wall AC and are not using a USB port, be sure the ethernet and phone lines are both connected.

Oct 03, 2014 | magicJack Usb Phone Jack - As Seen On Tv

1 Answer

My phone doesn't ring. The call goes directly to my computer and I don't know someone is calling.


This could be failure of the power adapter module.
Is your Magicjack plugged into the wall power thru a power adapter? Try bypassing the power adapter and plugging the magicjack directly into a USB port on your computer. If the magicjack work correctly now, then you have a bad power module.
I had a similar problem. My Magicjack was plugged into a wall socket. First the dial tone became inconsistent, then I could no longer make calls out, then it died completely.
I plugged the MJ into a USB socket on my computer, and it then worked normally.

Magicjack is aware of the problem and offers a replacement power adapter module. To contact them, go to www.magicjack.com and go to "support". They will ship you a new power module for about $5.50. Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".



Oct 01, 2014 | magicJack pc to phone, free local & long...

1 Answer

Macintosh MagicJack Plus software application download please


unplug your magic jack and reinstall it into the computer. the software should load

Jul 01, 2014 | magicJack PLUS VOIP Phone Adapter

1 Answer

Magic Jack frequently loses connection even though it should stiil work when offline


To use without computer plug ethernet cord into magicjack otherend into router plug phone in to magicjack plus plug magic jack plus int power adapter plug power adapter into power outlet should work but does not no calls in or out in reverseorder and has to be online with internet conection .

Dec 27, 2013 | magicJack Plus Pc To Phone Adapter

1 Answer

Need magic Jack plus software download


Magicjack software is stored in the Magicjack module. Plug that module into a USB port on your computer. You should get an onscreen message like: "Install or run program from your media".
Click on "Start Magicjack". That will install the software on your computer.
More information at:
http://www.magicjack.com/how-it-works.html

Jul 29, 2012 | magicJack Two, 2 Magic Jack Plus Voip...

6 Answers

MagicJack VOIP sound cuts in and out


MJ ran fine for me from July 2008 to October 2009, when choppiness and cutouts started and continue to today. This is a MJ network problem, there is no fix in your own computer, as I have tried everything - computers, internet speeds, headset with phones unplugged, other Magicjacks. The MJ servers have just become overloaded. MJ is dead.

Nov 05, 2008 | Lands Phones

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