Question about Kwikset 909 909-15 Satin Nickel Smart Code SmartCode Signature Series Touch

3 Answers

Keypad doesn't light up.

The lock works fine except the keypad doesn't light up. The interior LED works fine as well. Any suggestions?

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  • mogiz May 11, 2010

    I'm having same problem. Brand new, interior led works fine, but exterior keypad won't light up

  • mogiz May 11, 2010

    I'm having same problem. Brand new, interior works fine, but keypad won't light up

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3 Answers

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If this is a battery operated lock then the backlight doesn't stay on (otherwise it will wear the batteries out). To make the keys light up when you want to enter your code you have to push the lock button on the keypad first. If the keypad light has never come on then open the door and manually lock the interior lock then press the keypad lock button then the above instructions will work. This is the solution I got from Kwikset customer support and it worked for me. Hope this helps you.

Posted on Jun 10, 2010

  • 2 more comments 
  • evangolie207
    evangolie207 Mar 02, 2013

    Well, this simple info did get my keypad light to work again!

  • evangolie207
    evangolie207 Mar 02, 2013

    Now, does someone have a solution to the inside LED not lighting up?

  • MommaB
    MommaB May 15, 2013

    Finally, the right answer!!

  • Jjh Gg
    Jjh Gg Jun 16, 2017

    You da man/woman bc205. Spot on!

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  • Level 1:

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You may have a kink in the tape inside or the connection fingers (tiny ones) may not all line up. Have a looksie

Posted on Oct 07, 2009

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Tried 1st answer and did not work so I tried the 2nd answer and sure enough one finger was bent. I got that fixed and it still didn't work so I tried the first answer again and it worked so it was both answers combined

Posted on Aug 17, 2015

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Try this:

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