Question about Kwikset 909 909-15 Satin Nickel Smart Code SmartCode Signature Series Touch
The lock works fine except the keypad doesn't light up. The interior LED works fine as well. Any suggestions?
If this is a battery operated lock then the backlight doesn't stay on (otherwise it will wear the batteries out). To make the keys light up when you want to enter your code you have to push the lock button on the keypad first. If the keypad light has never come on then open the door and manually lock the interior lock then press the keypad lock button then the above instructions will work. This is the solution I got from Kwikset customer support and it worked for me. Hope this helps you.
Posted on Jun 10, 2010
You may have a kink in the tape inside or the connection fingers (tiny ones) may not all line up. Have a looksie
Posted on Oct 07, 2009
Tried 1st answer and did not work so I tried the 2nd answer and sure enough one finger was bent. I got that fixed and it still didn't work so I tried the first answer again and it worked so it was both answers combined
Posted on Aug 17, 2015
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Posted on Jan 02, 2017
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