Question about Kocaso M M9100 9-Inch 8 GB Tablet

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I have a kocaso M9100 My screen won't turn on. I've used it already it worked fine. I've charged the battery. I tried resetting it the screen turns on says android then goes blak again. Any idea how t

I was using my kindle app. I attempted to turn the brightness down the screen went black and has been black ever since. I attempted to reset it but the screen doesn't turn on.

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I had the same exact problem...I sent it back for a refund. Kocaso is junk as it urns out...!

Posted on Jan 13, 2014

  • Kathie Mayer-Rose
    Kathie Mayer-Rose Jun 28, 2014

    I had this happen after 4 months of use, I am looking for a replacment now. I give up trying to even get help with this issue from them

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1 Answer

How can I change the battery in m9100 kocaso


Try the follow to see if it will fix it:
There is a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

After performing the power reset on the device the device will behave in one of the following ways:
1. The tablet will turn on like normal.
2. The tablet will show the battery icon only.
3. The tablet will show nothing on the screen at all.

All of these are normal for the device and should not be cause for alarm. If the device still fails to power on after being left on the charger for 4-6 hours,

Then most likely the battery will need replacing.

Here is a link to where you might be able to get a new battery:


Replacement 4000mah Battery for Kocaso M9100 M9000 9 MID All Winner A13...

Jan 23, 2015 | Kocaso M M9100 9-Inch 8 GB Tablet

1 Answer

I have had my kocaso m9100 tablet since this past christmas and not had any problems with it until recently. It went completely dead and i had it on the charger for more than 6 hours with a little red...


You need to check battery to see if the battery has correct voltage. Their should be on the battery the number for voltage of battery if battery is not at suggested voltage then check for tablet with voltage meter to see if the tablet is charging at correct voltage. If battery is at correct voltage then something is wrong with tablet. If battery is not at correct voltage then probably battery is bad. Let me know for further assistance

Aug 24, 2014 | Kocaso M M9100 9-Inch 8 GB Tablet

1 Answer

Kocaso comes on but only shows the word android


It is not loading the operating system, only the Linux starter program. try power resetting it.

you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

Support Troubleshooting Guide

Jun 04, 2014 | Kocaso M M9100 9-Inch 8 GB Tablet

1 Answer

M9100 boot ans stuck on android screen


Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds.
Debugging mode has to be engaged by running ADB, but becomes quite complex and device specific. Plus it can stop your tablet from working all together, so try this first.

Mar 18, 2014 | Kocaso MID M9100 9 Dual Camera Android 4.0...

1 Answer

Can not move past Android screen HELP


Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.

Feb 05, 2014 | Kocaso MID M9100 9 Dual Camera Android 4.0...

1 Answer

SCREEN LOCKED UP AT android


Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.

Jan 30, 2014 | Kocaso M M9100 9-Inch 8 GB Tablet

1 Answer

I cannot access internet it says I have drivers missing I have a KOCASO M9100 android 4.2


The drivers are built into the firmware, so this is unusual.
Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.

Jan 25, 2014 | Kocaso MID M9100 9 Dual Camera Android 4.0...

1 Answer

Frozen screen


The app has crashed.

Try performing a power reset. There should a power reset button near the charging port.
It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button
inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours
before using it. If you leave it on the charger for longer than the allocated time, you will go
back to having the same problem as before.

Support Troubleshooting Guide

Jan 22, 2014 | Kocaso M M9100 9-Inch 8 GB Tablet

1 Answer

Won't turn on kocaso m9100


Try pushing the reset button in the TINY hole in the back of the tablet.

Jan 04, 2014 | Kocaso M M9100 9-Inch 8 GB Tablet

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