Re: cartridge world color carts work 2out of three...the...
These cartridges have chips which need to be re-set. If the chip has been re-set and the cartridge is still not recognized, it may be that the cartridge has reached the programmed chip expiration date. If the cartridge is working OK for you, just use it with the false indicators. If the cartridge is not working for you, try replacing the cartridge with a new OEM which will get you a new expiration date on the chip.
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when the color cartridge has to make black, it uses all three colors. printing blue indicates that the color cart. is getting low on red and yellow. get a new black cart. and a new color, 'cause it' s coming due.
Are you using "refilled" hp cartridges? If so, they may be interpreted as "empty" or a non-hp cartridge if the carrtidge shell was manufactured prior to the recent time that hp began coding the electrics on the same type cartridges. This can also happen if you are using "compatibles". If this is the case, try buying original new hp carts. If that is what you already have, return the cart to the store as defective and as for a replacement.
I use a small diameter silicone tube to carefully "prime" stubborn new carts by sucking a drop of ink out of the tiny print holes in the printhead part of the cart. Ink can dry at the head and since these carts work by electrical excitation, there needs to be liquid of each color at the holes. Slap a drop of water with your finger on the holes to start easy hesitant ones. Do not get the contacts wet.
Use the arrow keys to select Tools and then press the OK button.
Select Clean Print Cartridge and then press OK . The device prints a test page.
Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
Open the Printer Toolbox . There are two ways to do this:
Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon.
The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available.
Discard or recycle the page that prints.
If still having problems, swap out the cartridge.
Hope this helps
Remove the color cartridges. On one end you can see the opaque ink tank inside the main cart. housing. Cut a piece of black electrical tape to fit around the three sides visible of the ink tank. Make sure the tape fits inside the housing and adheres to the tank itself. This makes the printer think your ink is always full but you can always tell when you need to refill/replace the ink(right?). Good Luck!
Which cart arent recognized? The yellow one or the cyan(blue) one or both?
Unplug machine from power. Wait three minutes. In this time take all carts out and close cover. reconnect machine to power. Machine demands carts. Open cover. Reinsert carts. Make sure that the support clip of the cart.holder is secured above the cart cover.
If you still have probs with one cart. the led contact on the circuit board is defectiv. You need a new cart holder then, which can be ordered as a spare part from a service partner near your home (see brother homepage).