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Can't get mouse to work when i hook it up. put rec. in mouse port ant it won't light up. the tranmitter will but the rec won't.

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First replace the batteries in the mouse and insure they are inserted correctly.
Next make sure the mouse switch (if it has one) is on.
The mouse and receiver should be close enough and without obstructions to work. Once they work you can experiment with where to put the receiver as the mouse will stop working or get sluggish if the receiver is not close enough.
Next press the connect buttons on both the receiver (if it has one) and the mouse within 30 seconds of each other.
Allow about a minute to see if they connect up.
I am assuming it is not a software problem.

Posted on May 19, 2009

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