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HOW DO i REMOVE BASE FROM DYSON HEATER - Dyson AM04 Hot Cool Heater/Table Fan - Silver

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Dyson Cool fans and Hot + Cool heaters - Replacing the remote battery (Screw...


How to replace the battery in your Dyson Cool fan or Hot + Coolâ„¢ heater. This applies to remotes which include a base held in place with a screw.

If your remote control's signal range deteriorates, you made need to replace your remote's battery. Remove the screw from the base to release the battery. Please use battery type CR 2032.

Do not install backwards or short circuit the batteries. Do not attempt to dismantle or charge the batteries. Keep away from fire. Follow battery manufacturers' instructions when installing new batteries.

on Nov 27, 2014 | Dyson Dryers

1 Answer

My dyson fan was serviced last winter by you as it was recalled now it does not work , the lights come on and the motor runs 2 seconds and dies


Hi Kathy, it's Jack at Dyson.

I'm sorry to hear you're concerned about your Dyson fan heater. However, this could be normal behavior from your machine, as the heater would usually display an error code if was an actual fault.

If the target temperature you've selected (shown on the LED display on the front of the machine) is equal to less than the ambient room temperature, the machine may run momentarily until the intelligent thermostat shuts it off.

The solution is to raise the target temperature, using either the remote or the controls on the base of the machine, until the heater runs. It's important to keep in mind that what you're selecting is the temperature you want the heater to heat the room to - so the machine won't run if the room is already at or above the target temperature.

I hope this helps, but if you'd like to discuss this with one of our experts you're welcome to call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Feb 22, 2015 | Dyson AM07 Tower Fan

1 Answer

My am05 shut off with a E 5 Display


Hi William, it's Jack at Dyson.

If your Dyson AM05 Hot + Cool heater displays an E5 error code, you should be able to reset this without difficulty. Just turn off the machine using either the remote or the control on the base, then unplug it for at least 30 seconds. Once you've done this, plug it back in and re-test. The issue should be resolved.

I you continue to see the E5 error code after trying this please get in touch directly so we can provide further assistance. If we're not able to resolve the issue over the phone with some simple troubleshooting checks, we should be able to help under your 2-year Dyson warranty.

You can reach our experts directly by calling us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jan 29, 2015 | Dyson AM05 Hot Cool Fan Heater

1 Answer

How do I remove canister to clean dyson Dc24


Hi there, it's Jack at Dyson.

To remove DC24's clear bin from the cyclone pack, first remove the clear bin and cyclone from the vacuum, and press the red bin base release trigger to open the bin base - as if you were emptying the machine. Then with the bin base still open, look at the rear of the cyclone pack for a silver catch - this catch will allow you to disengage the clear bin.

With the clear bin removed, you can use a soft brush or a dry cloth to remove any debris from the perforated shroud. Please note, the cyclone pack should never be washed or submerged in water as this can cause damage to your machine not covered under guarantee.

I hope this helps, but if you'd like any further advice on using or maintaining your DC24, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Oct 12, 2014 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

My days on heat/ cool fan won't start on cool


Hi there, it's Jack at Dyson.

To run your Dyson Hot + Cool heater on fan mode, you need to turn the target temperature down to 0 degrees using either the remote, or the controls on the base. The target temperature is shown on the LED display on the front of the heater. When fan mode is activated the light around the on/off button will turn from red to blue.


I hope this helps, but if you'd like any further advice you're welcome to contact our experts 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Sep 30, 2014 | Dyson AM04 Hot Cool Heater/Table Fan -...

1 Answer

How do you remove the base from the dyson am05


Hi there, it's Jack at Dyson.

AM05's base is secured in place by a catch - you should see this if you look at the underside of the machine. You can open the catch at the same time as rotating the base to remove it.

If you'd like one of our experts to talk you through this you're welcome to contact us directly. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU)

Jan 30, 2014 | Dyson AM05 Hot Cool Fan Heater

1 Answer

Dyson fan heater keeps shutting off


Hi Deb, it's Jack at Dyson.

If your AM04 fan heater runs for a few moments then shuts off, this is likely to be because the target temperature you've selected (shown on the LED display on the base of the machine) is lower than the ambient room temperature. The intelligent thermostat is engineered to ensure the machine will only run as needed to maintain the target temperature you've chosen.

Using the remote, or the controls on the base, to raise the target temperature by a few degrees should resolve the issue. I've included our Getting started guide below which shows how to adjust the temperature.

If you would like some further help from our experts after you've given this a try, please call 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Dec 06, 2013 | Dyson AM04 Table Fan/Heater

1 Answer

My dyson hot fan will not give out air under 24 degrees?


Hi Charlie, it's Jack at Dyson.

When you adjust the target temperature of your Dyson Hot fan heater (shown on the LED display on the base), you're setting the target temperature you would like the room heated to. The actual temperature of airflow produced by the fan heater will not vary.

If the heater won't run below 24 degrees, this is likely to be because the temperature of the room you're in is equal to or warmer than 24 degrees. The heater will only turn itself on if the temperature drops below 24 degrees, and once the room temperature reaches this target once again, the fan will turn itself back to monitoring mode.

I've attached our Getting started video below which shows how to adjust the temperature, using the remote or the controls on the base.

I hope this makes sense. It sounds as if your machine is working correctly, but if you'd like any further advice from our experts you can reach us at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 01, 2013 | Dyson Hot Heater Fan AM04 - Blue

1 Answer

Dyson hot and cold fan only works in hot mode


Hi there, it's Jack at Dyson.

When you adjust the target temperature of your Dyson Hot fan heater (shown on the LED display on the base), you're setting the target temperature you would like the room heated to. The actual temperature of airflow produced by the fan heater will not vary.

If the heater won't run below 25 degrees, this is likely to be because the temperature of the room you're in is equal to or warmer than 25 degrees. The heater will only turn itself on if the temperature drops below 25 degrees, and once the room temperature reaches this target once again, the fan will turn itself back to monitoring mode.

I've attached our Getting started video below which shows how to adjust the temperature, using the remote or the controls on the base.

I hope this makes sense. It sounds as if your machine is working correctly, but if you'd like any further advice from our experts you can reach us at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Nov 09, 2012 | Dyson AM04 Hot Cool Fan Heater White

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