Question about Hayward Navigator Pool Cleaner

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Hayward pool cleaner wont move

Cleaner pods work great when up in the water, but wont move when it touches the pool bottom

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Sounds like the turbine or a-frame bearings are bad. A turbine kit with a-frames will be a solution. Also check the pod shoes for wear, should be a good 1/4" or better.

Posted on Sep 15, 2009

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1 Answer

Hayward cleaner sticks to bottom of pool


Check to see if the feet are worn out. There are 2 replaceable pads on each pod that wear out after a while.

Jan 25, 2014 | Hayward Navigator Pool Cleaner

1 Answer

My hayward navigator pool sweep does not move. we have replaced feet and flaps. . . . .


The first question would be do you have the proper amount of suction to make it work. You didn't say if you had a dedicated vac line or if you plug into the skimmer. Can you reach through the hole in the bottom and spin the turbine easily with your finger. It may have eaten a rock and is stuck. If so, loosen the one screw on the bottom, pull off that plate, and you will be able to see what is jamming the turbine. One last test is to hold one of the pods firmly and then trying to move the other pod. It should not move anymore that a quarter inch or so. If it moves freely you have a broken "A" frame that will need to be replaced.

Sep 16, 2011 | Hayward Navigator Pool Cleaner

1 Answer

Hayward Navigator just had shoes and wings replaced. Everything seems to be working but moves extremely slow, even when suction is increased.


Did you have the turbine and A-Frame inspected or the gear box at the back of the cleaner looked at? Hayward Navigators are 100% repairable and most every pool store carries every single part to make the repairs. If these parts are also worn down, you will notice performance issues with your cleaner.
Before we assume the worst, lets run the cleaner through a few inspections.
Simple Troubleshooting for your Hayward Navigator When It Is Not Moving

The most common reason the Hayward Navigator stops moving is there is something blocking the mouth of the cleaner. Pull the cleaner out of the water while the equipment is turned off and make sure the cleaner is not clogged with debris or plugged with a pool toy. Also, make sure that all the internal components are properly installed.


Not Enough Suction - Next, verify that there is enough suction to allow the cleaner to work properly. While the pool equipment is on, lift the Hayward Navigator to just below the surface of the water and feel to see if there is a reasonable amount of suction getting to the cleaner. If there doesn't seem to be enough pressure, make sure all baskets are clear of debris, the main pool filter is clean, and that the diverter valve is open to the pool cleaner.


Small Debris Inside the Navigator - If there seems to be enough suction getting to the Navigator, but the pods are not moving back and forth, there is probably some small debris inside the cleaner that is stopping the turbine from moving. In order to remove any debris from inside the cleaner, remove the small access cover from the bottom of the cleaner by loosening the one screw until the plate pulls off. Use your fingers or the hose to clean the inside of the cleaner out.


If following these simple troubleshooting tips doesn't correct your cleaner issue, there is probably a mechanical issue. Take your cleaner into a local swimming pool retailer or have a service company out to assist (though most pool stores will not ever charge you for labor to make repairs!)



Thank you for posting your question on Fix Ya! I hope to have been of some help to you regarding this issue and if you need some additional clarification, please feel free to let me know what happened with your cleaner! We also appreciate your feedback in letting the world know if you were satisfied with our help!



The Ugly Pool Guy

www.WeFixUglyPools.com

Dec 11, 2010 | Hayward Navigator Pool Cleaner

1 Answer

The cleaner stop at the step and does not move


If it is working fine and only getting caught up on the steps, I would recommend installation of a front bumper. (see pictures below). Because of the flat headed design of the cleaner and the sometimes poor design of the steps in the pool, the cleaner will just sit there and work against the step. The bumpers help transition the turn and keep the cleaner moving along the path. Our Ugly Pool Technicians run into this issue fairly often.
First thing is first! Lets do some basic troubleshooting of the cleaner:

Cleaners depend on several factors to make them operate. There must be enough water flow past the turbine. Use a vacuum gauge to measure the vacuum in the cleaner hose. You should have 1" vacuum per section of hose.

Second, the four small "shoes" must be able to grip the pool surface. Make sure that the "shoes" are not worn out and that the surface of the pool is not slippery because of a buildup of algae. Note: some algae is clear, be sure to feel the underwater pool surface.

Third, the shoes and "pods" must be working correctly. Any wear in the "drive train" can cause problems. To check for wear, hold the left and right "pods" in your hands and firmly, try to rock the pods. All force on the pods should be transferred to the turbine and no "play" should be evident.

As a test, hold the cleaner by the hose. Keep the cleaner below water with the pump running. Hold the cleaner off the bottom of the pool and observe, the cleaner should: rotate right - not rotate - rotate left - not rotate - rotate right - etc. All the time, the "pods" should be kicking. If you can reach under the cleaner and stop the pods with your hand, there is either excessive wear on the internal parts or inadequate suction. Remember to check the vacuum reading before calling for assistance.


The hose might be too short.

  1. Check to see that the hose extends two full sections past the furthest point in the pool.
  2. Check to see that the return line(s) are not affecting the cleaner's movement.
  3. Use the vacuum gauge to measure the vacuum in the cleaner hose. You should have 1 inch of vacuum per section of hose.
  4. Check the shoes, wings and flaps for wear.
  5. Check the rear flap adjuster, and move it to the I position.

As a test, hold the cleaner by the hose. Keep the cleaner below water with the pump running. Hold the cleaner off the bottom of the pool and observe, the cleaner should: rotate right - not rotate - rotate left - not rotate - rotate right - etc. All the time, the "pods" should be kicking. If the cleaner is not doing the "test" movements, it should be taking in and rebuilt. You can do this yourself or take the cleaner to your local retail store for assistance.


Please give us some feedback on how we were able to help you out!

-The Ugly Pool Guy, WeFixUglyPools.com

FRONT HAYWARD BUMPERS:

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Dec 09, 2010 | Hayward Navigator Pool Cleaner

1 Answer

Hayward Navigator Moves very slow


check the bearings on the turbine and "a" frames.
also make sure the left and right pods are tightened properly and the pod shoes are in good shape.

Sep 05, 2009 | Hayward Navigator Pool Cleaner

1 Answer

The cleaner doesn't move well, but the hose is fine and the suction is great. everything is moving on the cleaner.


Check the rubber shoes on the pods. They have a wear line showing when they need to be replaced

Aug 29, 2009 | Hayward Navigator Pool Cleaner

3 Answers

Hayward pool cleaner wont move


Make sure the feet have springs in place, move freely, and rubber not too worn. If that all looks ok, then probably too much suction pressure. Use gauge that came with unit to verify proper suction.

May 30, 2009 | Hayward Navigator Pool Cleaner

1 Answer

Hayward Navigator Pool Cleaner Will Not Move


The problem is that you have too much play in your drivetrain. You will need to check for movement between the pod and the a-arm and then between the a-arm and turbine. It would also be a good idea to check the turbine bearings. Find the loose fitting, worn part and that is your problem. As far as it not twisting on the end of the hose; this is most likely caused by the screen on the back of the unit being obstructed by debris or the gearbox assembly being jammed by debris that got through the screen or is just worn out. If you have any mechanical abilty you shoud be able to do these repairs yourself with the help of a downloadabe exploded diagram. If not call a pool repairman the parts are not really that expensive compared to the cost of a new unit.

Jan 28, 2009 | Hayward Navigator Pool Cleaner

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