Question about Dell Photo 964 All-In-One InkJet Printer

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My Dell Photo 964 All In One's output is not centered on the page

When I print, the output on the page is not centered. It comes out slightly crooked or uneven. Not sure why this is occurring but it is posing a problem with my homebased business. I cannot passout paper work that is uneven, very unprofessional. Please Help!!

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  • angelawillia May 19, 2009

    Thank you for taking the time to help me. I followed your steps and this still did not work. I am becoming discouraged, as I do not have the funds to get a professional to look at it. If you think of anything else, I am open to try it.



  • angelawillia May 22, 2009

    Hello Ed

    tried these steps too, but they didn't solve my problem. Is my case hopless or what! Thanks for the try.




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Remove the paper supply, and check the paper path for debris, (bits of paper, staples, paper clips) as these can cause jamming and skewing of the copy paper. clean the paper rollers with alcohol, make sure the paper is a good quality, and non of the sheets are folded over in the tray, Fan the paper to break any cuttung bonds. lastly make sure the paper guides are firmly against the paper in the tray.

Hope this is of some help.

Posted on May 19, 2009

  • Ed
    Ed May 20, 2009

    Did you check the rear access door.

    If you have some Compressed air, (Computer Duster) open all the covers, remove all the paper, and blow out machine, this may dislodge debris you were unable to see, Check the paper cassette, is it seated completely in place and edge guides are firmly against the paper.

    If you have a heavy weight paper pass a couple of sheets through, to see if it clears anything.

    Try different paper, odd as it may sound, paper that is too damp or too dry can have performance effects on the machine.

    If you have some alcohol put a couple of drops on a piece of paper about dead center(Just a stain, not soaking), then feed this through the machine with a copy or print job, the alcohol will pass by the feed and separate rollers, and clean them up. try this a couple of times with different pages. this also works well if you have miss-feed problems with your document feeder..

    Try these keep in touch,




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