Question about Computers & Internet
If the drive reads commercial CDs and DVDs and your software is
configured correctly then I would suspect media or the drive itself.
1) Buy a good optical drive cleaning kit, clean and retest.
2) Buy some of the DVD media the manufacturer recommend and run tests with that since they will suspect the media as well. Also make sure you purchase media that is certified for the recording speed of your drive as well. Physically check both sides of the blank disk for gouges or scratches. When you run your test don?t assume every piece of media you have is good. I?ve had as many as three in a row fail to be recognized before I get a good one. Yep, this even happens with the top of the line brands on occasion.
3) Check your burning software and make sure you have the right drive set to be the target drive. If you have multiple optical drives on your PC don?t assume you know the correct drive letter, test it. Sometimes things change without you knowing??
4) You can also try putting the drive in another PC (if you have that option) on the off chance something weird is going on with the cabling, power or controller.
I also had a rash of users with this type of problem a few years ago. Most of the incidents were solved by using name brand media such as HP, Maxell or Fujifilm. They were buying the really cheap, no name brands from the campus store (paying premium prices to boot). Three other users actually had defective burners which took some time to isolate since the problems were sporadic. To be honest I actually had to fib to get the manufacturer to take them back but once the new drive was installed the problems never reappeared.
if all the above doesnt solve ur problem.......
make sure ur DVD is not dual layer..... even though hitachilg drivers say they recognize dual layer dvds some does not.... u shud probably call them up for it.....
before calling them if ur unit is not under warranty try the following
you have to oppen that computer, take that cd drive out, dismantle it, and personally clean the lens, duat must have collected on the lens for the long years of not usin it,
thank you good luck have a nice day
Posted on May 19, 2009
Things to try :
1. Change the IDE cable anyway. Could be a duff cable causing your problems.
2. If your system uses nVidia's IDE drivers
, uninstall them. After a restart, windows' default drivers will get automatically installed instead. nVidia's IDE drivers have been known to cause some strange issues with burners.
3. If problems still persist, try connecting the drive to another system and see if it works there.
Posted on May 19, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 08, 2011 | Roxio Easy CD & DVD Creator 6...
Aug 01, 2010 | Roxio Easy Media Creator 10 Suite
Jul 11, 2010 | Roxio Easy Media Creator 10 Suite
Apr 04, 2010 | Roxio Easy Media Creator 9 Suite (227100)...
Sep 29, 2009 | Roxio Easy CD & DVD Creator 6...
Jul 02, 2009 | Roxio Easy Media Creator 9 Suite (227100)...
Jan 12, 2009 | Roxio Easy Media Creator 10 Suite
Sep 17, 2008 | Computers & Internet
Oct 22, 2017 | Uniden Computers & Internet
53 people viewed this question
Usually answered in minutes!