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I have Roxio creator De 10.1. My hitachiLG buner will not recognize the dvd that I put in Can you help me

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  • tomdam May 19, 2009

    How do I find nVida's ide on my system

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If the drive reads commercial CDs and DVDs and your software is configured correctly then I would suspect media or the drive itself.

1) Buy a good optical drive cleaning kit, clean and retest.

2) Buy some of the DVD media the manufacturer recommend and run tests with that since they will suspect the media as well. Also make sure you purchase media that is certified for the recording speed of your drive as well. Physically check both sides of the blank disk for gouges or scratches. When you run your test don?t assume every piece of media you have is good. I?ve had as many as three in a row fail to be recognized before I get a good one. Yep, this even happens with the top of the line brands on occasion.

3) Check your burning software and make sure you have the right drive set to be the target drive. If you have multiple optical drives on your PC don?t assume you know the correct drive letter, test it. Sometimes things change without you knowing??

4) You can also try putting the drive in another PC (if you have that option) on the off chance something weird is going on with the cabling, power or controller.

I also had a rash of users with this type of problem a few years ago. Most of the incidents were solved by using name brand media such as HP, Maxell or Fujifilm. They were buying the really cheap, no name brands from the campus store (paying premium prices to boot). Three other users actually had defective burners which took some time to isolate since the problems were sporadic. To be honest I actually had to fib to get the manufacturer to take them back but once the new drive was installed the problems never reappeared.
if all the above doesnt solve ur problem.......
make sure ur DVD is not dual layer..... even though hitachilg drivers say they recognize dual layer dvds some does not.... u shud probably call them up for it.....
before calling them if ur unit is not under warranty try the following
you have to oppen that computer, take that cd drive out, dismantle it, and personally clean the lens, duat must have collected on the lens for the long years of not usin it,


thank you good luck have a nice day

Posted on May 19, 2009

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Things to try :

1. Change the IDE cable anyway. Could be a duff cable causing your problems.

2. If your system uses nVidia's IDE drivers

I have Roxio creator De - clip_image001.gif
, uninstall them. After a restart, windows' default drivers will get automatically installed instead. nVidia's IDE drivers have been known to cause some strange issues with burners.

3. If problems still persist, try connecting the drive to another system and see if it works there.

Posted on May 19, 2009

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1 Answer

After copying the dvd video content, and inserting the blank disc, Roxio does not recognize the blank disc and continues to say 'please insert blank disc' I have tried both DVD R and DVD WR. Please help!


If your roxio software does not read or recognize the disc that you are using, you can use other brands of disc to check if the disc that you are using is not compatible with the software.


Cheers . . .

Mar 08, 2011 | Roxio Easy CD & DVD Creator 6...

1 Answer

Disc


It may be a conflict with another program. Roxio is a little tempramental about other software.
You can try another Burning software to check the drive is not faulty.
You can try a free program like IMGburn.
If that program works i would uninstall roxio, run a registry cleaner. I like CC cleaner's built in registry cleaner.
Then re install roxio and check the roxio site for any updates

Jul 11, 2010 | Roxio Easy Media Creator 10 Suite

1 Answer

Roxio 9 compatibility with windows 7


Roxio 9, Roxio Creator 9 and Roxio Creator 10 are different animals. Roxio 9 is 3 years old +. It likely will not handle 64bit or Windows 7.
Roxio Creater 9 is not listed as compatible with Windows 7

The following are from the Roxio site:
The following products have been designed to be Window 7 compatible (as of January 2010):

  • Roxio Creator 2010
  • Roxio Creator 2010 Plus
  • Roxio Creator 2010 Special Edition
  • Roxio Creator 2010 PRO
  • Roxio Easy LP to MP3
  • Roxio Burn
  • Roxio CinePlayer BD


The following products have been UPDATED to be Windows 7 compatible (as of January 2010):

  • Roxio Easy VHS to DVD
  • Roxio MyDVD 10 Premier
  • Roxio My DVD Video Lab 10
  • Roxio RecordNow Music Lab 10 Premier
  • Roxio Easy DVD Copy 4 Premier
  • Roxio Easy CD & DVD Burning
  • Roxio BackOnTrack 3 Suite
  • Roxio CinePlayer

Apr 04, 2010 | Roxio Easy Media Creator 9 Suite (227100)...

1 Answer

Pc installed burner is not recognized by roxio easy cd & dvd creator 6


Hi there

Try to go to Roxio Support here :
https://selfserve.roxio.com/%28S%28heybe055ok2x3k45vykq4045%29%29/Login.aspx

I am sure they can help
IF NOT then return here
Hope that helps

Have a nice day

Please rate my anwer

Sep 29, 2009 | Roxio Easy CD & DVD Creator 6...

1 Answer

Roxio help


download the latest version of roxio viz roxio creator 10 (if you dont have it) .. disc copier is available in that..

Jul 10, 2009 | Roxio Easy CD & DVD Creator Platinum...

1 Answer

I re-install roxio creator 9, after install windows7, and don't recognize any dvd-cd unit installed, so i can't run roxio creator 9. i have a hp notebook, and roxio creator 9 came with it? what can i do?


Windows7 is still being developed and as far as I know it has some compatibility issue with many hardware etc..Check compatibility with manufacture before you look any further.

Jul 02, 2009 | Roxio Easy Media Creator 9 Suite (227100)...

1 Answer

Can't install Roxio Creator 2009


There is a patch from Roxio to resolve this error!

http://kb.roxio.com/content//kb/Creator/000217CR


Deadog4201

Feb 05, 2009 | Roxio Easy Media Creator 10 Suite

1 Answer

Re: Roxio Creator & Mydvd 9.0 DE When I try to erase a DVD RW it says not a suitable driver installed.I reinstalled the cd but no luck. How do I remedy this problem.


Hello,

I am a Roxio support agent.

There is an article to resolve general burning issues here:
http://kb.roxio.com/content/kb/General%20Information/000008GN?set-locale=en

If this does not help, please let me know which version of Creator you are using. Also, please describe what errors you are seeing and how you get to them.

Regards
David
Roxio Support


Sep 17, 2008 | Computers & Internet

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