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melissa white Posted on Dec 29, 2013

No connection to sync

It state no connection

1 Answer

martin_a_jen

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  • Contributor 39 Answers
  • Posted on Dec 29, 2013
martin_a_jen
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Try using a different usb cable. It could be there's a problem with the cable and if that doesn't work use another to be sure.

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First of all, turn your car on, and have it in park...
Push the Phone icon on the steering wheel. In a moment your center console (or display) will show Phone Menu, then Phone Redial... use the seek arrows on the steering wheel to move through the Phone Menu. When you find "Add a Phone" or "System Settings" then push OK on the steering wheel (or on the console). Scroll to Add Bluetooth Device, push OK. You will hear the Voice say "Push OK to begin pairing a device." Push OK, the console displays a 6-digit PIN.
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For more information, see this Ford Sync weblog: Ford Tech Lane Driving you on the fastlane of vehicle technology
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