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Leap reader pen will not turn on and has been charging for hours

I have charged our new leap reader pen for over an hour and is still will not turn on, when unplugged there is no light.

Posted by Anonymous on

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 10865 Answers

SOURCE: My daughter's Leap Frog Tag reader pen will simply

Hello I will try to help you. If the pen was working up until the batteries died then the problem logically would be solved by putting in new batteries. That said, remove the "new" batteries and install them in another device to be sure that they are good. Some new batteries die in the package before being used.

Then make sure you are putting the batteries in correctly, pay attention to the + and -.

Finally, you can clean the ends of the battery chamber by using a pencil eraser and rubbing it on the metal contacts.

Let me know if one of these things fixes your problem as I have additional ideas.

Posted on Jun 08, 2009

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SOURCE: After trying for 2 days over many hours I still

The problem was the firewall settings - Leapfrog provide a fix for this on http://www.leapfrog.com/support

Posted on Dec 01, 2009

  • 1 Answer

SOURCE: Replacement Leap Pad Pen

Hi, I have found this pen on www.leappadpen.com

I hope that this helps?

Regards

Posted on Jan 29, 2011

  • 1 Answer

SOURCE: leap frog tag pen won't work any longer.

I found that after replacing the batteries, the power button on the reader did not work. I did however have luck after I connected the Reader/Pen to the laptop, updated the s/w on the reader and updated the s/w on the laptop. Then the reader was able to interact with one of the books just fine.

Posted on Sep 17, 2012

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1 Answer

Leap frog scribble and write. Pen wont work


it only works for the specific leap reader pen paper

Jan 19, 2014 | LeapFrog Tag Reading System

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Leap reader won't turn on


the pen wouldn't launch from app on the desktop or turn on manually for me either, You need to launch it through their website, it's a rollover button top right on the website page 'Launch Leapfrog Connect' the pen then auto turns itself on!

Dec 26, 2013 | LeapFrog Toys

1 Answer

Won't charge fully


Hi jbanfill12,

To fully charge the reader it will take approximatelly 4 hours using a PC and 2 Hours using the wall charger ACS5220 for your PRS600.

Note: Make sure the computer does not go into sleep mode, if so, then the battery of the reader will drain out instead of charge.

eBookBoy
digialreader.freeforums.org/

Jun 11, 2011 | Sony Reader Touch PRS-600

5 Answers

Leap frog tag pen won't work any longer.


You can purchase new one from amazon LeapTV Educational Active Video Gaming for Kids. I hope this was helpful. cheers

Mar 03, 2010 | LeapFrog Tag Reading System

1 Answer

I have a sony e-reader prs-600. I plug in the reader using usb to my iMac (which is new) and it doesn't charge. I use a usb to electrical outlet converter (not sure of name) and it doesn't charge. I can...


Please turn OFF the Reader and press the Reset button using a sharp pointed object to reset it.
Next, please connect the Reader directly to a different USB port of the Computer using the supplied USB cable.
Now, please allow the Reader to charge for 2-3 hours and check if it charges. This should resolve the issue.
However, if the issue persists, please try connecting the Reader to a different Computer to confirm if the issue is with the Reader itself.
If the Reader is charging with a different Computer, there might be an issue with the iMac, else, with the Reader.
Note: please ensure to connect the Reader directly to the Computer using the supplied USB cable.

Mar 01, 2010 | Sony Reader Touch PRS-600

1 Answer

My sony reader is frozen. I cvharged it


The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred.
Please perform the below mentioned steps and check whether it helps.
Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.

1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure.
2. Perform a soft reset. Just press the RESET button using a sharp-pointed object
3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup.
4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again.
5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding.
6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset.
7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.

* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off.
* It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E.
8. Once the Reader has sufficient charge, perform these troubleshooting steps again.
9. Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader between temperature extremes or if the Reader has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader to sit for a few hours before attempting to turn it back on.

General notes regarding the battery status:
* You can verify the charge status by disconnecting the Reader from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged.
* It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.

If the issue still persists, service of the Reader is required. Please follow the below link to get it repaired:
http://eservice.sony.com

Jan 20, 2010 | Sony E-reader Portable E-book MP3 Player

1 Answer

The USB connected screen is frozen on my reader and I don't know how to fix it.


The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred. Please perform the below mentioned steps and check whether it helps. Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.
1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure. 2. Perform a soft reset. Just press the RESET button using a sharp-pointed object 3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup. 4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again. 5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding. 6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset. 7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.
* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off. * It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E. 8. Once the Reader has sufficient charge, perform these troubleshooting steps again. 9. Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader between temperature extremes or if the Reader has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader to sit for a few hours before attempting to turn it back on.
General notes regarding the battery status: * You can verify the charge status by disconnecting the Reader from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged. * It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.
If the issue still persists, service of the Reader is required. Please follow the below link to get it repaired: http://eservice.sony.com

Jan 02, 2010 | Sony Reader Touch PRS-600

1 Answer

I have charged my sony e readerPRS - 505. However


Connect the Reader to the Computer using the supplied USB cable and check whether it is charging,. If it's charging , then keep it connected from at least 4 hour to get it fully charged. If its fully charged, perform a soft reset. To soft reset, just press the RESET button. After soft6 resetting charge it for at least 4 hours., That should resolve the issue. All the best! !

Nov 30, 2009 | Sony E-reader Portable E-book MP3 Player

2 Answers

My reader's menu is frozen and it wont respond to any buttons. How do I fix it?


The Reader may not turn on, or it may appear to be frozen if the unit needs to be reset, the battery is completely discharged or moisture condensation has occurred. Please perform the below mentioned steps and check whether it helps. Because each of these steps represents a possible solution to this issue, check the Reader status after completing each step.
1. Connect the Reader to a USB connection or optional AC adapter. Allow approximately 5 min for it to turn on. If it does not turn on automatically, try to turn it on again. If it still does not turn on, continue with the rest of this procedure. 2. Perform a soft reset. Just press the RESET button using a sharp-pointed object 3. After the RESET button has been pressed, slide the POWER switch to activate the Reader again. If the Indicator light next to the power button on the Reader is yellow , the unit is attempting to start up. If this is the case, allow it a few moments to complete startup. 4. If startup did not complete, connect the Reader to the computer or optional AC adapter and perform a soft reset again. 5. Disconnect the Reader from the computer (if applicable) and then slide the POWER switch to activate the Reader. Check if the Indicator light next to the power switch on the Reader is yellow (indicating it is turning on) and if the unit is responding. 6. If the unit is not responding but Starting up... is displayed on the screen, attempt a hard reset. 7. If the unit is still frozen, connect it again to the computer or optional AC adapter and while connected, check if the Indicator light next to the power switch on the reader is red . If this light is red , allow the Reader to charge for one hour so there is sufficient charge for troubleshooting.
* If your computer goes into hibernation or sleep mode, charging will stop and the red charge indicator on the Reader will turn off. * It is recommended to charge the Reader while you are using the computer or to adjust your sleep/hibernation settings of your computer to avoid any interruption in the charging process. You also can use the optional AC Adapter model ACS-5220E. 8. Once the Reader has sufficient charge, perform these troubleshooting steps again. 9. Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader between temperature extremes or if the Reader has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader to sit for a few hours before attempting to turn it back on.
General notes regarding the battery status: * You can verify the charge status by disconnecting the Reader from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged. * It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.
If the issue still persists, service of the Reader is required. Please follow the below link to get it repaired: http://eservice.sony.com

Nov 17, 2009 | Sony E-reader Portable E-book MP3 Player

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