Question about LeapFrog Tag Reading System
I have charged our new leap reader pen for over an hour and is still will not turn on, when unplugged there is no light.
Posted by Anonymous on
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Posted on Jan 02, 2017
Hello I will try to help you. If the pen was working up until the batteries died then the problem logically would be solved by putting in new batteries. That said, remove the "new" batteries and install them in another device to be sure that they are good. Some new batteries die in the package before being used.
Then make sure you are putting the batteries in correctly, pay attention to the + and -.
Finally, you can clean the ends of the battery chamber by using a pencil eraser and rubbing it on the metal contacts.
Let me know if one of these things fixes your problem as I have additional ideas.
Posted on Jun 08, 2009
I found that after replacing the batteries, the power button on the reader did not work. I did however have luck after I connected the Reader/Pen to the laptop, updated the s/w on the reader and updated the s/w on the laptop. Then the reader was able to interact with one of the books just fine.
Posted on Sep 17, 2012
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