Question about Rival 8420-TB 4 Quart Ice Cream Maker

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Paddle not rotating

Can turns but not the this right?

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Re: Paddle not rotating

The paddle is supposed to scrape the frozen mix off the inside of the can as it turns. So yes, that sounds right.

Posted on Jan 03, 2008

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Is the paddle supposed to spin

Your paddle won't turn. Your silver bucket is the one moving (turning) and not the paddle. It's working like it should. I thought the same before I found the lid (cover).

Jan 11, 2013 | Back to Basics -- Plastic Bucket Ice Cream...

2 Answers

The paddle in my new 1.5 L ice cream maker is not turning - is this normal?

Hello Maryo803,

It is not normal for the paddle not to move in these units. First we have to determine weather the paddle is striped or the gear is stripped. At the bottom of the paddle there is a hole that attaches to the turning gear on the machine. Look and see if it still matches the sprocket in the bottom of the ice cream maker. If it does not still match I would suggest buying a new paddle. You can purchase a new paddle from Cuisinart for $8.00 and here is a link to the page.

However, if it is not the paddle please post back to this thread and I will see if it is worth changing out the bottom gear.

Thank you for choosing


Mar 11, 2011 | Cuisinart ICE-20 Automatic Frozen Yogurt...

1 Answer

Paddle is not turning when pluged in and tyrned on.

Be sure the little gear is inserted between the paddle and the motor. I have found that it falls out of the motor and then out of the paddle if you are not watching._437.jpg

Dec 10, 2010 | Krups 358-70 La Glaciere 1.5 Quart Ice...

1 Answer

Dose the paddle inside the pot turn? the pot is turnning but not the paddle.

The paddle is stationary while the pot turns the ice cream to mix the cream.

Jun 30, 2010 | Rival 8804-BL 4 Quart Ice Cream Maker

1 Answer

When plugged in& on cylinder turns but paddle

... as it should

The paddle is stationary

When making ice cream,make sure your ice is crushed fine and you use enough rock salt.

Sep 27, 2009 | Maximatic Elite 4 Quart Ice Cream Maker

1 Answer

Is the paddle supposed to turn all the time?

This just popped up on my screen. Are we talking about a ide cream maker? IF yes ... generally, the can revolves around the paddle. The paddle doesn't move.

Hope this helps.

Sep 06, 2009 | Magimix 2200 Gelato Chef 1.03 Quart Ice...

2 Answers

Paddle missing

You can contact Rival at I called the number and their customer service is fantastic. I too, misplaced my paddle and extension. The downside is that ice cream makers are considered seasonal and as such, so are the stocked parts. They had the extension but not the paddle.

What I also found out was that the paddle is between $5-7 and you will pay $8.70 s/h on top of the part cost (you can almost buy a new replacement unit). The cust svc rep was very kind and sold me a new replacement unit for $23.47. Hope this helps...

Best Regards,
Michael Horn

Oct 25, 2008 | Rival GC8101 1 Quart Ice Cream Maker

1 Answer

When the paddle on my machine has stopped rotating it shoots the motor and guard off the top

you are letting the ice cream get to frozen, this should be a soft gelato ice cream, after 20 minutes turn off the top motor a leave on with the freezer unit still working or take out mixture put in tubs and put in freezer, the lid is designed to come off to stop the machine from breaking. Any magimix parts can be bought at

Feb 20, 2008 | Magimix 2200 Gelato Chef 1.03 Quart Ice...

1 Answer

When the paddle stops rotating the motor shoots off the top of the machine

you are letting the icecream get to hard , this is a soft gelato ice cream , you must turn off the top motor and leave the freezer unit going after 20 minutes. for all spare ice cream parts go to

Feb 20, 2008 | Magimix 2200 Gelato Chef 1.03 Quart Ice...

2 Answers

Motor runs, but paddle doesn't turn

groove has worn out replace it if you can get parts.good luck.

Sep 28, 2006 | Krups 358-70 La Glaciere 1.5 Quart Ice...

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