Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Kenmore Elite Trio 795.7519 getting a code on panel "ER FF"? What's happening??

The door panel popped up with ER FF a couple of days ago and I've been able to clear it by holding down the Lock and temp buttons at the same time. it was fine and now it's popping back up more than once a day. The units seems to still be cold. Freezer is still making ice. What's wrong with my fridge? Please help

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  • Kenmore Master
  • 2,122 Answers

You either have a defrost problem starting or a bad evaporator fan motor or a problem with the main control board.kenmore doesn't make any products,other companies make the product and kenmore puts it's name on it,like if it starts with 106. it's whirlpool yours is 795 and that's l.g.made.from some of the sites i looked up i guess there are some serious issues with this machine like the lights staying on and causing fires and main computer board problems that you could have,next time send the full model number,let me ask you when you open the freezer door and you hear the evaporator fan running does it sound louder than normal,if not check the back inside wall of the freezer,look for frost or like snow buildup on the back wall,if so you have a defrost problem,but that error code is to do with the evaporator fan motor or freezer fan ff,i think you have a bad computer board,if you had a defrost problem the coil would ice up and you'd notice the fridge getting warm first because the evap fan can't blow the cold air from the freezer up to the fridge section and you say things are cold so the fan is running but if the computer board is bad it doesn't allow the fan to run as long as it should and it will get worse as time goes by,i would call the 800 number on the machine,tell them your problem and they might fix it for free or send you a new board for free like i say i think there's a recall on this machine and if there isn't all they can say is no we can't help you,i don't do much work on l.g. fridges but the few i've worked on it has been the mother board or main computer board same thing,also there's a tech sheet on the machine,check the front kickplate under the doors and on the tech sheet it will tell you some things to check,on the mother board there's a test button,i'll look into it for you but you press it and i think the first time it starts the compressor and you can press it three times but one of the checks is for the fan i think but i'll see if i can find it. hope this helps,one more thing can you let me know if you get this email,i've helped out other people and haven't heard back from them,just want to know if there's a problem with this site because this happened before.

Posted on Jan 02, 2014

  • 3 more comments 
  • Sal DeAngelo Jan 02, 2014

    couldn't find anything on the test button on the mother board but i hope this site helps you and like i said there's a tech sheet on your machine that will tell you how and waht things do and to test

  • Sal DeAngelo Jan 02, 2014

    http://www.ehow.com/how_5619676_put-lg-r...

  • Sal DeAngelo Jan 02, 2014

    http://www.youtube.com/watch?v=HJ2CVG5Xb...

  • Sal DeAngelo Jan 02, 2014

    this video might help you but basicly you either have a bad evaporator fan motor or a bad motherboard located in the back of the machine,that little reset button puts it into test modes like it says in the video,like i say i don't do much work onlg fridges i think they're junk but i hope what i sent you helps you out,you can order your parts from the repair clinic the fan motor and mother board and they give you up to one year 365 days to return any part so if you order the board and fan and changing the board is the easiest and if it is the board and i think it will be you can return the fan motor and get your money back and if it isn't the board you have the fan motor on hand so you don't have to wait to order that,you get it you have both parts on hand and whatever one you don't need just send it back.good luck and let me know how you make out.

  • Sal DeAngelo Jan 03, 2014

    http://www.youtube.com/watch?v=HJ2CVG5Xb...

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: error code er ff on my kenmore elite bottomfreezer model 795.7756

I fixed it. ER FF is "Error Freezer Fan." Once the evaporator fan stops turning for more than 115 seconds, this error message will be displayed. This fridge is poorly designed and is not designed with air gaps or enough air gaps to allow air behind the back panel of the freezer where the fans and condenser coils are located thus causing ice to build up around the fan and it's ability to spin. The evaporator fan helps cirulate the cold air generated by the condenser coils.

The fix is (1) defrost your refrigerator which means you'll loose all your food if you don't have another unit to keep the food in until it's done defrosting or (2) to dismantle the entire freezer by removing all the trays and railing so that you can pull the back panel far enough to get the front end of a hair dryer over the top lip of the panel to melt the ice. My unit had ice build at the top right and left corners behind the panel. I opted for the latter and didn't have to throw any food away.

This is going to be an annual chore if I want to keep this refrigerator. We should all ban together and call for a recall.

Posted on Dec 24, 2008

  • 218 Answers

SOURCE: error message on fridge "er ff"

Error code Er FF indicates that the evaporator fan has failed, or at least is not sending a signal to the electronic controls. Open the door and see if the evaporator fan is running inside the freezer compartment. If that fan stops, then no cold air will be sent to the refrigerator compartment and it will warm up. Possible causes include bad motor, bad connection, bad electronics.

Posted on Jul 25, 2008

  • 8 Answers

SOURCE: Kenmore Elite Trio electronic panel displays 'Er IF' and touch buttons not working

I have the same problem!

Posted on Nov 04, 2008

blueextc3221
  • 15935 Answers

SOURCE: Kenmore Elite Refrigerator Trio display panel read

This is an error code for the icemaker fan motor.
If the control does not see a signal coming back from the fan motor you will get this error code.
Please see the image below from the service manual that explains the ER IF error code.

http://media.fotki.com/1_p,wkbwtkdqbqkgrkkxgtqsskgwtqkq,vi/ktfgsrbbdxktrrwffdr/1/1303472/5961857/image18067img-or.jpg

The ER IF code indicates a failure of the icing fan.

You may notice slower ice production but the other fans should be okay.

You can select the ultra ice option and see if the fan toggles on.

The fan or the control is bad.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 23, 2010

blueextc3221
  • 15935 Answers

SOURCE: Temp control is displaying Er and FF code

This is an error code that pertains to the evaporator motor but could also be the main board.
If the evaporator motor is running, the main board will probably need to be replaced.
It could be a wiring problem but it's not very likely.

If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed.
These checks require a meter and can be difficult to make, even for a technician.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
&^%$

Posted on Sep 25, 2010

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