Question about O2 Samsung SGH-E250 Cellular Phone

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Need a puk

My phone has somehow become blocked and o2 are no help whatsoever can you please help me out?

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  • O2 Master
  • 688 Answers

Here is the site in the UK not sure where you are but try it anyway.

http://www.o2.co.uk/apps/getPUK/welcome

go to the bottom of the page and enter your o2 phone number.

if this helps leave a vote in fixya, Thanks

Posted on May 19, 2009

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The phone wont let me enter my pin code


Hi well unfortunately you may have a problem please see below...
PUKs, or personal unblocking keys, are used to unblock a mobile phone which becomes blocked. Mobile phones may become blocked when a PIN (personal identification number) is entered incorrectly on three consecutive occasions. In some instances, the phone may become blocked, which requires a PUK to unblock it, and in other instances, the SIM (Subscriber Identity Module) card itself becomes blocked and again will require a PUK to unblock it. Mobile phones are also blocked when they are reported stolen and if there is an outstanding payment on the account. It is important to differentiate between unblocking phones (using a PUK) and unlocking mobile phones (using another type of code). NOTE: It is a criminal offence for anyone to attempt to unblock a mobile phone, other than the network provider who put the block on the phone. If your phone has become blocked by mistake, for example you have entered the PIN incorrectly on three consecutive occasions, then you need to contact the mobile phone network operator with your details. To explain a little more, specific to your mobile phone network, You need to go to your Service providers, web site & navigate your way to the specific PUK details for your mobile phone network operator. Usually you have to Register your phone to get a PUK code.
Now IF this isn't the problem, then you may have to perform a "Factory reset" this should put the unit back to "New" as it were, it WILL erase all existing DATA though...Please use the manual below to assist you.http://www.o2.co.uk/deviceinfo/device-pdfs/lgks360eng.pdf

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You need to contact your operator for your PUK code which will unblock your phone and then prmpt you for a new PIN, do not try to enter the PUK code until you know exactly what it is because entering an incorrect PUK a certain amount of times can permanently block your phone

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A request for a PUK code ("Personal Unlocking Key") will appear on your phone if your SIM card PIN code is entered 3 consecutive times incorrectly.

Your SIM card will then become "PUKed" or Blocked. This is a security measure to protect your service.

You need to call the Customer Service department of your cell phone provider and they will give you the PUK code which will unblock your SIM card.

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PUKs, or personal unblocking keys, are used to unblock a mobile phone which becomes blocked. Mobile phones may become blocked when a PIN (personal identification number) is entered incorrectly on three consecutive occasions. In some instances, the phone may become blocked, which requires a PUK to unblock it, and in other instances, the SIM (Subscriber Identity Module) card itself becomes blocked and again will require a PUK to unblock it.Mobile phones are also blocked when they are reported stolen and if there is an outstanding payment on the account.It is important to differentiate between unblocking phones (using a PUK) and unlocking mobile phones (using another type of code). NOTE: It is a criminal offence for anyone to attempt to unblock a mobile phone, other than the network provider who put the block on the phone.If your phone has become blocked by mistake, for example you have entered the PIN incorrectly on three consecutive occasions, then you need to contact the mobile phone network operator with your details. To explain a little more, specific to your mobile phone network, You need to go to your Service providers, web site & navigate your way to the specific PUK details for your mobile phone network operator. Usually you have to Register your phone to get a PUK code.

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Your PUK, or personal unblocking keys, are used to unblock a mobile phone which becomes blocked. Mobile phones may become blocked when a PIN (personal identification number) is entered incorrectly on three consecutive occasions. In some instances, the phone may become blocked, which requires a PUK to unblock it, and in other instances, the SIM (Subscriber Identity Module) card itself becomes blocked and again will require a PUK to unblock it. Mobile phones are also blocked when they are reported stolen and if there is an outstanding payment on the account. It is important to differentiate between unblocking phones (using a PUK) and unlocking mobile phones (using another type of code). More information on unlocking phones will be available here in the very near future. NOTE: It is a criminal offence for anyone to attempt to unblock a mobile phone, other than the network provider who put the block on the phone. If your phone has become blocked by mistake, for example you have entered the PIN incorrectly on three consecutive occasions, then you need to contact the mobile phone network operator with your details. To explain a little more, specific to your mobile phone network, use the links above to navigate your way to the specific PUK details for your mobile phone network operator.

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Ok you need to ring o2 and ask them for your PUK codes for both phones (presuming both are o2),that is the only way to get them.If you have further problems ask o2 to help you.

Hope i`ve helped!

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Hi,

PUK code in PIN UNLOCKING CODE, which is required when you give PIN number wrongly for 3 times,
This code is OPERATOR specific and not phone specific and you have to call you operator and get PUk if PIN is blocked...

if you provide PUK code wrongly for 7 time, you sim may become useless, then you have to buy new SIM

NOTE: You should ask your service provider..



ENJOY! RATE THIS SOLUTION

RNJ VINOD KUMAR

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I NEED YOUR HELP FOR KP 199 LG PRODUCT INDIAN MAKE CELL PHONE SCREEN SAYS "SIM BLOCKED" CLEAR THE DOUBTS WITHOUT ANY COST.


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Hi everyone

Every PUK code is unique so nobody can tell you your PUK number, but i will tell you what you can do!
1) If you still have your packet that your Sim Card came in, you should find your PUK number in there, if you don't have the packet, please read bellow.

2) You must get a phone that is on the same network as your phone and call the networks Customer Care and ask them for your PUK number, they will ask you for your phone number, then they will tell you your PUK number. Once you have done this, you will be able to reset your Pin number so you will be able to go into your phone again.

Please also remember to give me a good rating on my profile.

Kind regards
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