Question about Acer TravelMate 8371 Timeline (LXTTD03077) PC Notebook

1 Answer

Biometric fingerprint scanner acer

I recently set up the fingerprint scanner, but it is becoming a problem as I use my laptop frequently and having to scan my fingerprint all the time is boring! I've found it in device manager and deleted it and uninstalled it, however i restarted and it asked for my fingerprint again!!

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  • Acer Master
  • 22,107 Answers

That is because it has not been removed from User Accounts.

Posted on Dec 30, 2013

  • Autumn-Rose Beard
    Autumn-Rose Beard Dec 30, 2013

    There is nothing about biometrics in the user accounts section?

  • JonSnell Electronic
    JonSnell Electronic Dec 30, 2013

    Try running a registry cleaner as I expect there is still a link to it in the registry.

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Try to reseat the camera cable, it's under keyboard. ussualy it will work. If after reseat camera cable, it still doesn't show in device manager, your orbicam might be bad.

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did you reformat the hard drive first?if not then you needed to ensure that you selected 'repair' first.

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Your card reader on your computer isn't capable of reading SDHC cards. You have to use a card reader approved for SDHC use.

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SOURCE: ACER eRecovery management

Download the recovery manager from this link.





I will be grateful if you can take some time to rate the solution.

Many thanks.

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SOURCE: crystal eye webcam not found

Make sure that the usb drivers do not have conflick right click on my computer and go to propertys open the device manager and see if there are any conflick of driver unistall the camera and drivers for the camera restart the laptop ad the setup disk and follow the prompts to reinstall the drivers if you dont have a setup disk download the driver and put them on a disk ,if you install from a disk you will have less chance of conflick than you would if you just down load and install from the internet.

Posted on Mar 18, 2009

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Trinity Keyless Biometric lock:
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Reader is not connected how do i connect it


You can't thumbprint without scanner but you can be able to thumbprint without problem, if you have the right tool like:
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All will be history when you have the tool in place.

Do you have your biometric licesne and Jamb biometrics Software

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U.are.U 4500 fingerprint reader cannot communicate with the jamb capture software.


1. This kind of problem happens when you re-formatted your computer
2. You just install your scanner this year

3. You did not have biometric license installed on your computer, this license makes your scanner authenticated over the internet when you are visiting jamb website, if you are in Nigeria. It also comes with Jamb Biometrics Capture Software, .Net Framework, Java Framework and other software that will make your experience very simple after installing.
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The way you out, you need BIOMETRIC LICENSE, if you are operating JAMB BUSINESS.

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We have a biometrics gadget in the office to monitor time in and out. My finger prints are so shallow that the machine always fails to recognize my finger print. What do i need to do.


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Please help me im just a begginer just want to de activate my acer finger print authentication or change to another settings


Look in Start Menu > Control Panel for a protection software for your fingerprint scanner. There should be a built-in software to your operating system that controls settings for the device. There, you should be able to activate/deactivate it or alter settings to your liking.
You could also try going to Control Panel > System > Hardware > Device Manager. Click on Biometric and disable the "touchchip fingerprint coprocessor".
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Couldnt Find fingerprint equipment


Hi,

Let me elaborate on what the other two were telling you. First, your fingerprint reader is a scanner, if it is showing up as a scanner then you have the device installed. Second it may not have the right driver installed so that the biometric software doesn't realize it's the right device.

First you need to install the driver from the backup you made for the fingerprint scanner. If it doen't work or is not on the backup then you neew to go to www.acer.com pick your region, then get into the driver downloads for your model. You will need the full model # ex AS5730-54857 off the bottom of the laptop to get into the downloads. Once you're in download the newest update for the finger print scanner.

Once you have that installed it should show up properly in the device manager and the biometric software should recognize it. It is always important to install the drivers before the software for these devices as otherwise they will not work. The software installer needs to see the proper device at the time it installs, so if the biometric software is currently installed, remove it then proceed with installing/updating the driver.

Chris

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The Acer Bio-Protection fingerprint solution basically lets your network and data be secure by verifying an individual's true identity. The integrated biometric fingerprint reader supports Pre-Boot Authentication for secure authentication during system power on even before the operating system starts which means Windows shall authorize you to Log-in on just a mere touch, without the need of typing in passwords.

Look on the task bar next to your system clock and you will see a "key" icon. Double click on that icon and have at it. If for some reason the Icon is not visible, look in the bag of CD's provided by Acer, there ought to be a utility inside.. :-)

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