Question about Lexmark X6170 All-In-One InkJet Printer

1 Answer

Cannot get scan bar to move

I cannot get my printer to scan anything. it says it is doing it, but the scan bar does not move. it copies just fine.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 210 Answers

It sounds like the scan driver is malfunctioning. Reconnect both ends of your printer cable. If that does not work, uninstall all of the Lexmark software from your computer and reinstall.

If you are an advanced user, you could first try just removing the Lexmark printer from the Windows Device Manager.

Posted on Jul 30, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP PSC scans with black line


If printing is ok there're two things that could cause that defect when scanning/ copying:

-. If printer model has both ADF and cam glass and problem only occurs when using the ADF then you should check the ADF glass for something obstructing light path (tipex or other type of dirt)
-. If the printer only has cam for scanning then the problem is on the sensor itself (the "bar" that moves when you scan something inside the scanner). It's not usual that dirt enters the sensor as It's pretty hermetic so I would think that the sensor is damaged and will need to be replaced.

Hope this helps.

Jul 08, 2012 | Office Equipment & Supplies

1 Answer

HP Officejet Pro L7680 All-In-One printer. copies come out black


Probably either the scan lamp or the sensor bar has failed. Do you see the scan lamp glowing under the cover when you try to scan a document? (Lift the edge of the cover slightly and watch the underside of the cover, you should see the reflection from a bright bar of light moving from one end of the original to the other. Do not look directly down into the light if it is on!)

Nov 25, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Dark, vertical stripe on copy on Sharp AR-M160


Have you cleaned the small, narrow glass window leftmost of the platen? It is directly above the scanning bar's "home" position, and that's where the document is scanned, while it's fed by the feeder, passing over the bar (the paper moves, as oposed to platen scanning, when the bar is moving and document remains still).

Feb 10, 2010 | Sharp AR-M160 Laser Printer

1 Answer

Scanner & Copier doesn't work


If you get this error when trying to scan from the computer try starting the scan directly from the device and see if that works. If not, unplug and replug the USB cable(assuing you are connected to the computer via USB cable) and install the driver, if you get any plug and play prompts. Let me know if this doesn't work.

May 06, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Scanner bar will not move to scan the paper to be copied.


a piece of plastic locks your scanner in place, it is under the scanner up above where the copies come out. It turns 90 degrees.
Maybe some one turned and locked it.
Good luck

Bob

Apr 23, 2009 | Sharp AL 1631 Copier

1 Answer

COPY FUNCTION IN OP


There is a knob on the left side underneath, above the output tray, that locks/unlocks the scanning mechanism. Sometimes it slips into the lock position by itself. Make sure this knob is turned to the unlock position. You might want to cycle the power to reset everything.

Feb 24, 2009 | Sharp AL-1655CS Laser Printer

1 Answer

Lexmark x7350 will not scan, fax or copy


If under warranty contact mfg for warranty repair locations

Sep 09, 2017 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Can't manually make copies or manually fax.


hi i need 4110 scan 7copy &printer
sofeware driver pl arrange me

Mar 05, 2008 | HP Officejet 4110 All-In-One InkJet...

1 Answer

Scan bar not moving


SHALOM H, HOLA, NO CONSIGO QUE FONCIONE EL SCAN? GRACIAS

Dec 26, 2007 | Lexmark X1270 All-In-One InkJet Printer

Not finding what you are looking for?
Lexmark X6170 All-In-One InkJet Printer Logo

Related Topics:

40 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...