Question about Miele S318 Bagged Canister Vacuum

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Our meile vacuum has a short in the power cord - i think my son pulled it out too far. How do I take it apart to look at the base of the cord?

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A how to take this vacuum has been posted here
Good luck!

Posted on May 28, 2009

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Posted on Jan 02, 2017

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I am not too familiar with this particular model but I would think the cord winder may be shorting out. I think you can take it apart by turning it on its side, pull the side strips off. It is a bit tricky but if you access the winder check the electrical conitinuity from the winder to the plug in cord. You are probably better to take it in but if you cant please be careful to not get a shock..

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Depending on which model of Electrolux you have and how far out you have pulled out the cord (most of the Electrolux canisters have a yellow tape around the machine end of the cord to alert you not to pull it out any further), you might have to take it apart to fix it. However, the first thing that I would try would be to stand it on the end (the hose end at the top), and pull short jerks on the cord to see if it will correct itself and retract. If that does not fix it, I would stick a screwdriver in the hole where the cord comes out of the machine and attempt to wind the cord reel back up which will slowly wind the cord back up on the cordwinder. This usually cause the cord to wind back up. If that does not work, then the only option is to take the machine apart to fix it.

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There are 2 screws on each side of the top cover of the Rainbow ‘E’ series vacuum cleaners located behind the decal windows. To get to the screws; use a non-scratching tool such as a plastic putty knife and pry out a corner of the plastic window, carefully pull out the plastic window and decal and remove the 2 screws. Repeat this process for both windows and then just lift up the top cover to expose the inside.

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2 Answers

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Hi,

Yes, this very well could be a problem with the cord reel, especially if it happened all of a sudden. There's a few ways that you can diagnosis this problem yourself. First make sure the cord is all the way reeled into the vacuum. Next find an outlet that's close, and only pull out enough cord as you have to, to be able to reach the wall outlet. After you've plugged the machine into the wall, use one hand to slowly pull more cord out of the vacuum, and use the other hand to continuously turn on and off the vacuum pushing the foot pedal that controls the main switch. Slowly pull the cord out, and turn the vacuum on and off, on and off, on and off.

At any point while you were doing this did the vacuum come on, even for a very short time? Did it even make a noise like it was trying to start? If you heard a noise, or the vacuum even came on for a time, then this definitely indicates that you have a bad cord reel.

If it didn't make a noise or come on, you still may have a cord reel problem, but you'll need to take the machine apart to further diagnosis it at this point. A simple continuity electrical tester will be needed to test the cord reel.

Here's a very detailed repair instruction that I left for a similar model Miele on Fixya already. The model that you posted the repair under is a Miele Red Star which is an S314i, the model I repaired the cord on was actually a S514. The cord repair on both of these models is identical however, except your Red Star actually has two screws that need to be removed from the variable speed control box, the S514 only has one. Otherwise, it's almost completely the same repair. If you need to purchase a cord reel for your Miele, here's a direct link to the Miele S300 series cord reel that goes with your Red Star:
http://www.govacuum.com/miele-cord-reel-s300-series-06777540.html

Even better, if you purchase the cord reel from GoVacuum, you have 60 days after the purchase that you may return the cord reel to us if that wasn't the problem (we do test all the returns to make sure that they weren't damaged when being installed), and as long as the cord reel is returned undamaged, we give you a full refund, we don't believe in restocking or shipping fees. Better yet, we even include a return label with every order that you may use for free to avoid return shipping charges.

If you find that the cord reel is not the problem, that can only leave one of three things; the switch, the motor, or the pc control board that's on your motor. In 10 years of fixing Miele vacuums however, I can safely bet that it's your cord reel.

Anyways, here's the link to step by step instructions on how you can remove the cord to test it, as well as replacing it. If you have any questions, please feel free to use the Clarification or comment form here on Fixya, or contact us by phone. If this was helpful to you, please be so kind and rate my repair as helpful by clicking the thumbs up icons at the top of the page. Thanks so much!

How to Test & Change a Miele Cord Reel:
http://www.fixya.com/support/t2281026-miele_s514_will_not_come

Chris J.
GoVacuum

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Hi there Johnd, SmartAlec from Nelsonvacuums.com.au here. I fix vacuums full time for a living and the first time i had this problem with the australian version of this vacuum it tok me an hour to pull it apart and back together. now i have done a dozen or so it is about a 30minute operation. I dont know what you rate your technical skill level at but i give this machine a 8/10 for hardness. It is most likely that the cord has jumped off the reel and is wedged so it shouldn't require parts but it cant be done without nearly stripping it down. There is no reset or similar for the reel. My advice unless your very confident take it to a repairer. It would be 1/2 - 1hr of labour charge only i would think.
Hope this helps.
SmartAlec

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1 Answer

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Hi If the power head isn't working it may be clogged. Try taking it apart to see if threads and general dirt has got in at the sides. Also without the power head if the Miele still isn't working then its a possibility that the on switch wiring is either loose or check the plug at the end of the power cord.

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