Question about Toshiba Satellite A200-0ET00X Notebook

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Toshiba Satellite Goes completley off! Black screen, NO POWER!

Hi my toshiba satellite a205-s5843 randomly shuts off and sometimes wont even power up for a few minutes. You canm hear an actual click sound within the damn thing and then the screen goes black and the computers off! The laptop is only a year old and I have no idea what the problem could be. Also I should mention that when the computer is turned back on after its random shutdowns, the screen reads in black and white " Microsoft was unable to successfully shutdown computer, maybe you can try to recover files in safe mode or start your computer as you would usually". I found that either mode doesnt really matter cause it still shuts off. PLEASE HELP!! im suprised that it hasnt shut off as Im writting this. Thanks so much
Steven Hi I am the same guy as above, I have tried what was suggested and with the hard drive removed and the computer moved around a little bit it turns off still! any other suggestions? Thanks so much
Steven
P.S. this is in regards to my toshiba Satellite A205-s5843 that repeatedly turns off with out explanation, completley black screen, no power

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This problem is likely caused by overheating. The CPU reaches a temp to high and shuts the system down. When you try to turn it on the system is still to hot and it will not let the computer power on. You can try blowing out the fans and heat sink with an air compressor or can of compressed air. If this does not help the problem you may need to have thermal compound reapplied. If that does not fix it it will need a new heatsink/fan/

Posted on May 21, 2009

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Posted on Jan 02, 2017

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Hi Steven, in my experience as a tech support agent, it seems that you're having an issue with your hard drive, sometimes it might also be an overheating issue, to be clear on that, please be sure to check the temperature of the computer when it shuts down, then the first symptom of the issue seems to be the clicking sound which ussually comes from the hard drive's reading head, this might indicate the hard drive is damaged and that it cannot perform as usual. The steps to troubleshoot the issue will be as follows; First please enter the BIOS/ System Setup of the system, by pressing the [Delete] as soon as the computer turns on several times, you will appear in a black or blue enviroment with some information from your computer. Check if the issue will happen there as well. Second, if the computer gets really hot at the point when it shuts down, please ensure that all the fans in the computer are running (you should be able to hear them), And be sure of the temperature when it shuts down, we must know if the computer is too hot to touch, or there is no problem with it. Third step, how long will the computer stay on? Will it always shut down at the same time?
The best solution for this issue would be to replace the hard drive, or defective fans depending on the troubleshooting results, if you're still within your 1 year warranty with Toshiba, you should contact their tech support team to replace the part.

As an aditional step to the troubleshooting you should also try to remove the hard drive, and let the computer on for as long as its necessary, to discard the hard drive from the issue, if it doesn't shut down then the hard drive seems to be the problem.

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Hi,
possible setting issue.
If you Go to,
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use disc cleanup,defragmenter, delete temp internet files, in tools on menu bar , delete history,

update the Operating system at Microsoft.
update virus protection and run a full scan.

you should be good if no hardware problems.
Regards.

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