Question about Hitachi StarBoard FX-77

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StarBoard Fx-77 Pen does not write on the boards surface

The Fx-77 board is detected by the computer and StarBoard software shows that the board is connected,

     When we try to write on the boards surface it does not create any impression on the boards surface, the same pen works fine with other boards .



Can you guide us to reolve this problem.



Mustak ,Mumbai

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Re: StarBoard Fx-77 Pen does not write on the boards...

I dont know why i bother looking on here, ive looked for a number of solutions for different problems and there is never any answers on here

Posted on Dec 03, 2009

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I lost my starboard software cd

Software Download

Need to upgrade your software, or maybe you have misplaced your original disk. Click here and follow the procedure to request a downloadable version. You will need to have the serial number(s) of your product(s) to hand.

Software Download

Nov 04, 2014 | Hitachi StarBoard FX-77

1 Answer

When writing with pen making straight line horizontally, line will scribble up and down

Confirm your computer is compatible for the latest release of SMART Product Drivers and upgrade using the Education Software Installer.
Disconnect and then reconnect the SMART Board from your computer, and reorient the SMART Board. If the issue persists contact SMART Customer Support for further assistance using SMART Board Diagnostics.

Aug 23, 2011 | Smart Technologies SMART Board 560 (SB560)

1 Answer

Where do i find the serial number on my fx duo board

Take your cell phone and put it on it's camera setting. Then go to your Starboard and take a picture of the lower left of your Starboard (on the corner--facing the floor). That is where you will find the serial number. Look at the picture--there it is-the serial number!

Sep 09, 2010 | Hitachi StarBoard FX-77

1 Answer

I keep getting the error message 'LSAdrv - Touch Sensor Error USb

Are you using a USB extension cable? I have found that you can use a 50' USB extension cable but if you connect 2 of the 50' extension cables together you receive this error. You can use Cables-to-go SuperBooster USB over CAT5e+. It will allow you to go over 100 feet and it has been tested and approved by Hitachi. This is the solution we used, or you can go wireless

Sep 25, 2009 | Hitachi StarBoard FX-77

1 Answer

The starboard does not connect to the computer through the USB

If you have the ability and space then recover any files that you can

use the RUN option from the start menu

now type in "cmd" then ENTER

Now in the black box that appears type "chkdsk x: /f /r" and press ENTER

The "x" is the drive letter of the drive you wish to check

It may take some time but this will try fix any errors it comes acrosss and you may have to re-start to complete the task.

Now remove any more files that you can.

Use the RUN command again but this time type "compmgmt.msc"

Select Disk management

Make sure you freeagent is listed here.

Right click and select "Format"

Select NTFS as the file system

Do not tic any other boxes

Click OK

When it is done you can move the files back to this drive.

It is quite possible you hit the limits of the FAT32 file system which would have caused the types of error you saw.

Sep 18, 2009 | Hitachi StarBoard FX-77

1 Answer

Pen doesn't work


It could be the drivers problem which does not support operating system. Please visit the vendor web site and get the drivers for 64 bit OS.

Aug 05, 2009 | Wacom (PTZ930AC) Graphic Tablet

1 Answer

My pen wont respond on the tablet

No software aside from drivers are necessary. The Genius Tablet comes a configuration menu you can test. If you don't have this, you can get it for free from Genius' website.

You need to hold the pen close to the tablet to allow it to detect movement. I hold my pen <1cm from the surface. You may want to check the batteries.

Nov 27, 2008 | Genius MousePen 8x6 (MOUSEPEN8X6)

1 Answer

Notepad 'floating' in the way

On the mac, it was an interaction with the 'Inkwell' handwriting recognition software. I turned that off in System Pref's. It may have actually only been the check box 'in any application' rather than completely off.
So Starboard works great now!

Aug 19, 2008 | Hitachi STARBOARD BT-1 FREEDOM TABLET...

2 Answers

Touch sensitivity gone.

Ok i did a search for this problem and ended up on this forum
My diagnose of the problem was that the pen was not detected by the drawing pad , so something was wrong with the pen
After studying the pen i found a little hole where the wire is where u screw the cap on the back
Pushing in the hole with a little screwdriver made the circuit board come lose
Then i found out i had to use a little screwdriver to pull out the long button before the whole circuit board would come out of the pen
I found out that one of the tiny wires from the pressure coil was loose
I soldered it back on and tested it ,still out of the hull ,but holding a battery in it and touching the drawing pad
And it worked again !! (cheer)
I think that due to some movement of the coil and/or circuit board inside the hull ,one or maybe even both of the wires come loose and that makes the pen not function anymore

Just to be sure i put a dot of extra solder on both wires because the amouth of soldering tin was barely visible

If your handy you can try to open the pen like i did and check if both wires are still connected to the circuit board
If not , with a bit solder u can fix it and get it working again

Hope my experience helps others to fix this nice drawing pad

My wife was very sad as she found out it stopped working and a new battery didn't fix it
Since i gave it to her for her birthday i was upset too and very motivated to find the problem
As ham radio operator i have plenty of soldering and trouble shooting experience

Good luck : OutOfFocus

Nov 29, 2007 | Genius G-Pen 560 (31100026100)

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