Question about Bissell ProHeat Turbo Deep Cleaner Upright Steam Vacuum
Whenever we wash the floor it smells of fish! we have cleaned the pads etc but it doesn't make any difference
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Posted on Jan 02, 2017
SOURCE: Pump prime lost
The Bissell 1697 is a temperamental machine. Loosing prime is the biggest problem. I have found that the tanks and top cover are not designed well. The connecting plug on the bottom of the tank does not set deep enough into the female receptacle. When the plastic starts to warp and it will, two things happen. First the push valve on the male side (tank) may not open and secondly, you get air leaks.
The pump wants to pump water with high mass and not air. Once the air purges, it will build pressure. You can watch the lines with the top open and identify where the air is coming from. 90% of the time it is the bottom of the tank fitting.
The fix is to put a spacer under the metal plate holding the male (tank) receptacle in place. A rubber gasket or O-Ring that spaces the plate down about 3/32". The plate must have the holes beveled to recieve flat head screws so they dont stick down and hold the tank off. Use silicon seal. Plate should protrude from the bottom of the tank surface slightly when you are through.
Slipping drive belt to the pump is the second biggest problem. Also if you take the top off, every thing has to go back in place exactly or the top will not fit correctly. Hose routing is critical.
Nozzle's will plug in a heart beat so keep the tank water clean. Make sure you turn the mixture valve to water only and purge the system with water prior to quiting.
One further thing, the vac connections to the tank are crappy. I have to use a foam seal glued to the tank top to mate with the two existing gaskets on the body. Here again the plastic warps and things start not fitting properly.
Most of the problems are related to plastic warping as usual on modern cheap ****.
Retired Mech Eng.
Posted on Mar 14, 2008
Thanks to many others who have posted on similar problems -- water
and/or solution sprays through the handheld tools, but not through the
As others have suggested, I removed the water reservoir, which exposes the 2 main water sprays mounted above the rollers. Using, pliers, I carefully slid the clips back. Gently but firmly removed the two red nozzles.
Elsewhere I have read suggestions to just do one nozzle at a time. However, I found out that if you remove both red nozzles, you can then blow through one side and it will come out the other. In my case, that dislodged a nice collection of crystal-like chunks (guessing it may be crystallized residue from the cleaning solution).
There was also a bit of blockage in one of the red nozzles, which I cleaned out. Make sure you can blow through both of them with little resistance.
Reassemble: Push red nozzles back into hoses. Using pliers, reposition sprung clip back over the red nozzle. Snap nozzles back into place. Refill tanks and power it up.
In my case, that resolved the problem of no sprays from the main machine. Sprays like new now. Hope yours does too!! g
Posted on Sep 26, 2009
Under the plastic under the water tank (its a pain to pull apart to get to it) there is a solenoid that actuates the water between the floor and the tools. This is toast if its not spraying the floor, its simply not reacting to the signal to let it go through to the water side.
Seems to be a common problem with the Bissell Proheats. You can order a new one online for about $12 and try to get to it to replace it yourself (if you can open up the base its obvious which part it is if you just follow the hoses).
Posted on Oct 31, 2009
I have a Proheat 2X and had the same problem. I tried the Water Rinse setting and found water came out and was suctioned properly, but on the Light Clean, Normal Clean, and Heavy Traffic settings, the unit failed to do anything. Problem may be with leaving the soap dispenser in-place, which might scum up the tubing.
SO, an alternative to throwing out my unit and buying somethign else was to put one capful of the Bissell soap in the water resevoir and keep the unit on Water Rinse. IT WORKS BEAUTIFULLY NOW. Don't know if this will help, but at least I didn't have to buy a new unit. Rinse everything after using and there's been no problem.
Posted on Apr 24, 2010
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