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Asus how to connect

Connect to USB fails

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  • Tim Laporte
    Tim Laporte Dec 29, 2013

    Due to multiple issues following the update to Android 4.3, I ended up rooting my phone and flashing the firmare with custom ROM of Kitkat 4.4

  • Tim Laporte
    Tim Laporte Dec 29, 2013

    Now I'm attempting to connect to a new notebook (Asus Vivobook V550C), using USB. I have Kies installed and running on the notebook. Plug phone into USB. Kies detects it and starts trying to connect. Each time it fails. No error message other than Kies saying to check the phone to make sure the debugging is turned on. I've confirmed several times, it is on.

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you need to have your model name to get the right technical documentation.
Please check how to find your model name on the asus support page
http://support.asus.com/repair/repair.aspx?root=110&SLanguage=en-us

having the model name go to support menu and look up the technical documents entering your model name in the search box.

Hoping this informations was helpfull

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