Question about HP Officejet J6410 All-in-one InkJet Printer
When a print job is entered, the printer starts feeding the paper then stops and gives an out of paper message. The document does't print. When Ipush the cancel button the paper come out of the printer. I'm using an Office jet J6480
Can you please try the following:
1. Clean the rollers with a slightly damp cloth towel and allowed them to dry for one hour.
2. Make sure the paper is laying flat and is not pushed too far into the printer.
3. Adjust the arm in the paper tray so that it's snug against the paper but not squeezing or smashing it in any way.
4. Unplug and reboot the printer
5. Make sure the tray isn't too full.
If the above dosn't work and your printer is still under warranty you should call HP who will replace it free of charge including delivery. You can ring HP to find out if your unit is under warranty, the warranty ranges from 1 to 3 years depending on Model.
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Posted on May 20, 2009
Posted on Oct 28, 2009
Its a sensor problem.when you give the print command the feeder pulls the paper inside and pushes it towards the sensor to sense it.once the paper is sensed by a sensor the printing is processed.if the sensor is faulty the paper wont be sensed and it wont print.so once the print is cancelled the feeder pushes it out.and the paper comes out without any print.
its a common problem but repairs are to be done on the pcb circuit.in some cases the sensor needs to be replaced too.
ok but before all the above just try two simple things.sometimes this simple things like a shorted faulty usb wire also causes this.so change the usb wire and try.also try reinstalling the drivers again.as the faulty driver will only send the command to feeder and not the actual print to the printer.so once you check this two things then you can move on to sensor repairing if the problem still exists.
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Posted on May 19, 2009
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Posted on Jan 02, 2017
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