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I assume you do not have the brown wire connected to a ground as that will put the unit on mute. The only option I know of is to either reset the unit via the on screen display or disconnect power for a minute or two. Here is a link to crutchfield...scroll down and click on owners manual and you can download it. It appears that this is one of those units that you really need the remote for to access some of the features.
The Clarion VZ401 can only play audio (MP3 or WMA) files from a USB device. This is listed in the manual on both page 33 (USB Operations) and page 46 (Specifications). This unit can't play audio file with DRM and some USB drives may not be compatible with the device. It can play some videos from some IPod/IPhone models with the Clarion CCA-750 adapter. This is a USB to RCA composite stereo audio/video jacks cable. This feature isn't compatible with the Lightning connector or some versions of the iOS operating system. To view any other videos, you need to play them back on a device that can directly connect to the composite RCA audio/video ports (AUX In or AV In).
I hope this helps. The list of compatible IPod and IPhone models is available from Crutchfield on the VZ401 Details tab: http://www.crutchfield.com/S-ix4f1cAUkb9/p_020VZ401/Clarion-VZ401.html . This tab also has a link to the manual; the direct link is http://d2stobyut4u5rx.cloudfront.net/ImageBank/v20150407084800/Manuals/020/020VZ401.PDF .
Clarion Co., Ltd.VZ401. Owner's manual & Installation manual. Mode d'emploi et manuel d' ... Congratulations on your purchase of a Clarion mobile electronic product. We are.
My head unit clarion vZ401 plays only region 1. I live in Australia and this head unit is now ******** me as all DVDs sold in Australia are region 4. Can some please tel me where to buy a hack cd or add on . Wayne