Question about Dell 3000cn Color Laser Printer

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DELL 3000cn Printing Problems

My DELL 3000cn laser printer is no longer printing completely.  There is a strip on the right-hand side of every page that is left blank.  It's been going on for a week or two.  There is a new black toner cartridge in it.  The yellow is low, but the rest are fine.  A fella at work said it needs a new drum, but I hate to go to that expense if it's not the answer.  Any thoughts?  Thanks.

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  • smack48 Oct 27, 2007

    I pulled the cleaning rod out of the side, then slid it back in, and it took care of that problem for me.  Hope it works for you.  I'm having another issue now, but it is not related to the one posted here.

  • Anonymous Nov 08, 2007

    I have the same issue but it is on the right side of the paper. I have pulled the cleaning rod 40-50 times but still has the blank streak down the right side. Could the laser lens be dirty there?

  • no1prez Nov 09, 2007

    I have the same problem. Replaced drum cartridge. Toner is fine. Cleaning rod takes care of the problem for about 10 copies or so and then the blank streak returns.

  • no1prez Nov 09, 2007

    Same problem. I've replaced the drum. All toner is good. The cleaning rod takes care of the problem for 10 copies or so and then the blank streak reappears.

  • Kendoggggg May 05, 2008

    Same problem here. Light streak on the right side that the cleaning rod fixes for ten copies or so. I recently had to replace the drum cartridge because it ran out, but the problem was not affected at all.

    HELP!!!

    Ken R

  • robots Jul 09, 2008

    have the same problem. Test out all the suggestion above. It did not help. I went thru the diagnosis test for all colour. The streak happens on all colour. It mentioned it would have been problem on the laser unit. Does it mean that it is no way to correct this without big expense like purchasing a new one?

  • Anonymous Oct 29, 2008

    Same problem. Printing but leaving a steak on the right side. The streak is faint.

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Switch off the printer then switch on again whilst holding the UP and DOWN menu scroll buttons simultaneously.

Then you can go to a TEST PRINT area and print off pages of idividual colour.

If the streaks appear on ALL prints its likely to be the laser unit. If the streaks only print on the COLOUR sheets ( not BLACK) then the problem lies with the drum or the transfer belt.

Remove the drum and turn it manually with the gog at the side and give it a clean with a soft LINT FREE cloth, do the same for the transfer belt and then you may have to run a few test prints to get it all reprimed but you should be OK.

Posted on Jul 07, 2008

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I have the same problem. Test out all the suggestion above. It did not help. I went thru the diagnosis test for all colour. The streak happens on all colour. It mentioned it would have been problem on the laser unit. Does it mean that it is no way to correct this without big expense like purchasing a new one?

Posted on Jul 09, 2008

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I had the same problem and pulled out out the cleaning rod like was suggested on this site and it had some red toner on it so I wiped it off and now it works fine. Maybe try rubbing the rod with a dry cloth, might be something on it that can't be seen.

Posted on Nov 19, 2007

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