Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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I have a Seagate Free Agent M Series 750 GB external hard drive. In using it yesterday, I connected to my computer and it was fine. After about 20 minutes the unit shut itself off and now has no power to the system. Was hoping you would have a fix for this

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First step, check the power cord, if you have a multi meter, set it to the 20v range DC and test the AC adapter for voltage.

If it is dead you may be able to get a replacement but it's likely cheaper to move the drive into a new enclosure(see the next step)

Stop in at your local computer store, ask the techs to sell you a SATA HDD enclosure and either move the drive into it for you, or if your feeling handy take it home and give it a try yourself(this WILL void Seagates warranty)

Once the drive is in the new enclosure, hook it up to the computer and see if it works, if so you're done. If not, send it to a pro for data recovery. In North America I always recommend Armot-IT Data Recovery(in FixYa Database), if you're in another region add a comment here and I will make an appropriate recommendation.


Hope this helps FixYa,

Chris

Posted on May 20, 2009

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Posted on Jan 02, 2017

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