Question about Washing Machines
My washing machine has power but the door is not locking when I try to start the washer and it is not running
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Even if you do not realise it most people lean on the door as they open it, to rectify with the door open but almost in the closed position lift the door by pulling up on the door catch end, this will straiten the hinge, very common problem Regards Engineer
Posted on Jul 30, 2007
thats a easy one. thermador .com which is the same company as bosch ,gaggenau,thermador . they will order for you but you need to give them the model #
Posted on Feb 26, 2010
Welcome to FixYa.
Based on your description, "the door will not open. I have tried running the drain cycle and that doesn't work either" ...there is likely something obstructing your pump/filter hence the door cannot open.
With bosch as with most front-load machines, if the pump is blocked or the unit doesn't drain sufficiently, the door will not unlock.
Anyway, here`s the most likely way to remedy the non-drain and manually unlock the door issue.
**Unplug the washer from the wall or turn off the breaker before attempting any repairs**
Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )
2. Find a drill bit or small screwdriver that fits in the hole in the round door.
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( if it's too tight it can be turned by pliers...gently )
**DOOR RELEASE** you'll see a green ring attached to the pump, if you pull this the door should unlatch, but if the unit has water in it, getting it out first is usually a good plan )
5. There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.
6. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap.
7. After inspecting for any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
**Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks**
Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.
Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.
Thank you for coming to "fixya" and good luck.
Posted on Sep 12, 2010
SOURCE: user manual for Bosch vision
This was very difficult to find, but I found it just for you! Please make sure you rate my answer 4 thumbs up! Thanks so much for understanding, it would be a huge help to me. I would be forever grateful if you could do this for me. To view the manual you will need adobe reader, which you can get for free from http://get.adobe.com/reader/ You probably already have it though, please try opening the file first and find out. Here is the manual / guide please give it a few minutes the file is quite large:
Posted on Oct 12, 2010
Tips for a great answer:
Aug 22, 2016 | Bosch Washing Machines
Jan 22, 2016 | Bosch Vision 500 Series Front-Load Washing...
Feb 05, 2014 | Bosch Vision 500 Series Front-Load Washing...
Jan 03, 2013 | Bosch Nexxt 100 Series WFMC1001UC Front...
A code E27 means a problem with the door lock. Try
unpluging the machine for an hour and see if it resets the lock.
If not remove the cover on the lower right
corner you will see a white plastic pull cord. Pull the cord and pull open the
door. If that doesn't reset the door lock you will need to replace the lock.
Nov 22, 2012 | Bosch WFK 2401
May 15, 2012 | Bosch WFVC6450UC 500 Series Vision Front...
Jun 13, 2011 | Bosch Nexxt 300 Series WFMC2201UC
Jan 26, 2009 | Bosch 3.81 cu ft WFMC530 1UC Nexxt 500...
Aug 31, 2008 | Bosch 3.81 cu ft WFMC530 1UC Nexxt 500...
Nov 19, 2017 | Hotpoint Washing Machines
86 people viewed this question
Usually answered in minutes!