Question about Breville SK500XL Stainless Steel Cordless Electric Kettle

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Breville sk500xl The kettle no longer turns on after being cleaned. I washed the entire kettle (not the base) with soap and water and now it no longer turns on. I have a GFCI outlet that the base is plugged into. If the base is plugged in, it's fine. Once I place the kettle onto the base (with the kettle turned OFF) then the outlet is tripped and stops working. So after cleaning the kettle itself, it short circuits the outlet when it's plugged into the base.

Posted by Anonymous on

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Posted on Jan 02, 2017

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SOURCE: Problems with Breville SK500XL Stainless Steel Cordless Electric Kettle

you need to change out the heating element.For electric kettle, alway remember to fill up water before you turn on the kettle.never poure water while the element was hot.hope it help.

Posted on Aug 13, 2007

  • 1 Answer

SOURCE: Spares for Breville Electric Kettle

Okay. I took the base off the kettle (made a special screwdriver). Saw that one of the contacts was loose on its 'swage'. Used a pin punch to re-swage it. Bingo! it worked.

Jeff.

Posted on Sep 15, 2008

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SOURCE: Breville kettle blew fuse (trip switch) now won't switch on

If the 'neon' light is on, the power is getting to the kettle, so if its not heating up then the element must have broken.

This kettle has a little white trip switch inside the 'socket' of the kettle (not the base unit). If its not heating, light is not on and the plug fuse is OK, then poke the white trip until it clicks.

Posted on May 09, 2010

  • 1 Answer

SOURCE: Switch has stopped working, kettle will not heat water

Hi Bruce or anyone else that has this problem.
I had this problem too and after pulling the base off I found that the switch was ok but the problem lay with the two bi-metallic thermal overload switches that are connected to the heating element. I managed to reset them both and now the kettle works fine. This can become an issue if you have accidently boiled the kettle dry once in it's life. Best of luck.

Posted on Jun 25, 2010

  • 1 Answer

SOURCE: how do I clean

Fill kettle until 3/4 full with 1 part vinegar and 2 parts water. Boil and allow to stand overnight.

Empty solution from kettle. Fill the kettle with clean water, bring to boil and discard water. Repeat and the kettle will be ready for use.

Or you can use a proprietary kettle descaler, which is available at most hardware stores.

Posted on Sep 16, 2010

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Bulb in Ikon kettle no longer lights up


I had this problem recently; I think my kettle have accidentally been turned on empty. The kettle has a safety for that, described as follows in the manual:
"The kettle is fitted with a safety device, which protects against overheating should the appliance be operated with insufficient water. If this occurs the kettle will stop heating. Switch 'Off' at the power
point and allow kettle to cool before refilling. The safety device will automatically reset when the kettle has cooled down."

Then they go on to tell you that there is an additional thermal cut-out, and if that is tripped, you have to send it back to Breville for servicing. However, it might not be that bad-- it wasn't in my case.

The heating connector and control is made by Otter, here's information that I was able to find about it on their website (Otter A1 and CS7 control and connector-- I think the kettle actually uses a CS4 connector, but the thermal cut out isn't described on that data sheet):
"The A1 control integrates to 360° cordless plug with element
dry boil protection. Two bimetals spring loaded against the
element surface make a fast response during dry boil. One
bimetal disconnects the live side of the electric circuit and the
other disconnects the neutral. A latch out function prevents
dry boil cycling. This automatically resets when the kettle or
jug is lifted from the cordless base."
http://www.ottercontrols.co.uk/support-downloads/domestic-data-sheets

So what does this mean to you? If you look at the bottom of the kettle jug, there is a circular indentation that slots into the base. There are two white plastic things which I believe are part of the "latch out" described above in Otter's documentation. If you see them sticking out, they may be stuck in position instead of resetting as they should. Use something like a pencil eraser to gently poke them so they unstick, then put the jug back on the base. That should cause them to retract, and at that point your kettle should work again.

Nov 07, 2013 | Breville SK500XL Stainless Steel Cordless...

1 Answer

You have to turn it on the base to find the right spot make the light come on and work.


I just read these notes because I was having the same problem.
My breville sk500xl 1.7 L is now working perfectly...at least right now.
For my fix I didn't NEED to use my micro-screwdriver (like those for eyeglass repair) to remove the screws from either the base or the pot.
The issue on mine was that the contacts were moving freely but the springiness was not really there.
So I cut 2 1/4 inch pieces of paper q-tip stick and shoved them between the plastic housing and the copper contact. Basically it holds the contact out.
(This may be a model specific fix and requires NO disassembly. I had already taken everything apart and cleaned and tighten all contacts possible)

Aug 14, 2011 | Breville SK500XL Stainless Steel Cordless...

1 Answer

My husband made a cup of soup & drank 1/4 of the cup then threw it. I had just bolied the kettle for the 2nd time with the cleaning mix inside. Is that really dangerous?


Depending on the cleaning mix probably not, but it will taste like hell, hence your husbands reaction.

Look at the instructions of the cleaning mix, and check the contents on the Internet for any possible reactions. If I were him I would drink lots of water, and if he has any new symptoms, I would go to the hospital.

Good Luck and I hope he is OK

Apr 25, 2010 | Breville SK500XL Stainless Steel Cordless...

1 Answer

New kettle breville


There's several home remedies you can try: Try 50% "White Vinegar", 50% Hot Water or 2 Denture tablets in warm water over night or Baking soda in warm water. These remove the alkaline, minerals, and nitrates that build up on the surface. There is even a commercial product you can use to clean it. I can't recall the name but look in any supermarket, you should be able to locate it.

Sep 11, 2007 | Breville SK500XL Stainless Steel Cordless...

2 Answers

Problems with Breville SK500XL Stainless Steel Cordless Electric Kettle


There's a thermal cutout that trips if the regular safety switch isn't enough. According to the manual, if the thermal cutout trips you have to send it back to Breville for servicing.

That may be what happened, if just letting it cool down and trying again didn't work.

Aug 13, 2007 | Breville SK500XL Stainless Steel Cordless...

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