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Sony motion eye webcam problem

I am unable to use my webcam to take pictures unless I am using Skype or MSN messenger (or similar). My laptop is a sony vaio vgn ns11j, and it is a motion eye webcam.

I have read that it should appear in My Computer under visual devices but it is not there. I have tried searching for all sorts of things on my computer and I seem to have no software relating to it. I have checked the drivers are installed and are on the most up to date ones.
How can I make it work?
THANK YOU! =)

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VGNCR590 motion eye is not working, I am using Windows 7 Professional 32 bit


Visit the esupport webpage provided below:
http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNCR220E

Select Windows 7 Professional Operating System and re-install the WebCam Companion Software Utility and Magic-i Utility available for the computer. Also ensure to either run only the webcam companion software of any messenger software at a time.
If you are logged in to a messenger software such as Yahoo Messenger, Googletalk, Skype etc. Then, make sure to logout from the messenger and quit the application.
After that, start the Webcam companion software from all programs in start menu.

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I have a sony vaio vgn-fs790 laptop but cant seem to use the webcam i recently bought.my laptop cannot recognise this webcam and i think i dont have any webcam driver installed,please help out,this is the...


The built-in Motion Eye Camera is designed to add video functionality to many instant Messaging or video editing Software applications (such as Windows Messenger or MovieMaker). However the configuration process and support for how to set-up these individual applications is provided by the Software manufacturer, not Sony. Please contact your Yahoo Messenger support team for assistance on how to configure their Software.

TIP: Simply turning on your Computer activates that camera, so no specific
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Follow this procedure to take still image pictures with the integrated Sony Motion Eye camera.
1. On the taskbar, click Start and then click My Computer.
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3. In the Sony Visual Communications window, under Camera Tasks, click Take new picture.

Follow this procedure to capture video with the integrated Sony Motion Eye camera.
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1 Answer

I just got a new sony vaio and Im not sure how to


You can either access the program that is installed for your camera or on say like an instant messenger like yahoo or msn, they will drop down menus that will automatically open your webcam when requested by you. Hope this helps

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1 Answer

I cannot see my picture.


Hi,

Can you please describe your issue more clearly?
If you are unable to see the picture on a messenger software like yahoo,msn or skype etc. then please reinstall the messenger software and also your webcam drivers/software this will fix the issue.

Let me know if you need any more help.

Thank you for using fixya,

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1 Answer

Argh!!!


The motion eye is the webcam for your laptop. Look for any webcam program on the laptop and that will control the motion eye. In fact you can install yahoo messenger or any other like that and use it.

Look in your start menu and you will find one to use.


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1)look for the web cam center system tray icon and right click on it if its there and select exit

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You will need a software that support the webcam to be able to use it. You can Try Skype (http://www.skype.com/), or MSN Messenger (http://im.live.com/).

Those programs will detect your webcam and will enable video chat, that way you can use your cam to communicate with others.

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