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Frost inside and ice on floor of freezer

GE Artica PSS25NGNA side-by-side refrig. Frost under ice maker and on ice discharge chute on door. Get ice on bottom floor of freezer. Food freezes in refrigerator. Temperature settings are -2 Freezer and +34 Refrig. Changing it to normal settings doesn't hold. No water in drain pan under refrig except water in drain tube outlet (trap?). Haven't removed freezer coil panel so don't know what's going on there. These problems started about four months ago. Refrig is about 7 years old and has worked fine until now.

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  • lincolnswede May 19, 2009

    Thanks for your reply. How do I get to the drain?

  • lincolnswede May 30, 2009

    Sea Breeze...I followed your recommendations and things are working well now. I would have replied sooner but I wanted to see how it was going to work out. The only problem I had was cleaning out the drain tube. I used a food baster but I could not line it up vertically. There must be a better way to flush it out. What I ended up doing was using landscape drip system tubing and pushing it down through the drain tube. The bottom of the drain tube turns up at a 45 degree angle so flushing it too strongly could end up making a big mess. Getting the back panel requires being a contortionist since it is so narrow. Thanks again!


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The water can only come from 2 places, the drain is blocked or the ice maker is over filling.The temps are too good to have any other things going wrong. Let me know, Thanks, Sea Breeze

Posted on May 19, 2009

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  • John Tripp
    John Tripp May 19, 2009

    OK, now for the easy part? Unplug the refrigerator and remove the back panel inside freezer exposing the evaporator coils. At the bottom of that coil is a drain tray that is sloped slightly in the direction where there will be a hole that takes water from the evaporator coils, every time the refrigerator defrost that is where the water begins its way to condensate tray near the compressor. (About 3 times a day) You will need to examine the tray for a crack and look into the drain and see if its blocked with ice or gunk. Anyway if you should find ice in hole then you may want to see if poring hot water down the opening if it reaches the condensate pan below the refrigerator. If you find ice in entrance I don't believe this is the reason this began because the 7 years not having this happen leads me to think something suddenly just began to happen.

    Let me know what you find and thanks for your vote, there may be more to do if you see something so please let me know because solving this helps others too Sea Breeze

  • John Tripp
    John Tripp May 30, 2009

    Hey Thanks! You are funny and the way you explain how the things were done or what it takes, should be put in the archives of comedy! Thanks, Sea Breeze

  • John Tripp
    John Tripp May 30, 2009

    Here is a link to the user manual for your refigerator. May be helpful. Sea Breeze


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