Hi everyone.
I have a router D-Link and I have skype working, but I don't seem to have internet.
I have other computers at home and they work fine. This only happens with this one. I don't really know much about computers, but a friend who does, doesn't understand this problem either. Please explain me in a simple way but with all the steps! I don't speak pc language.
Please help me. Thank you!
Check to see if there is a proxy configured. Look under Tools/internet options/lan settings
It does not matter. Probably best to turn that setting off.
Please let me know the version numbers of the browsers you are using. are you running any security software?
That all looks fine
On a different PC go tohttp://www.spybot.de
Download Spybot and any updates that are available
Run it
Fix anything it finds
reboot
run it again
repeat untill it finds nothing
try and connect to the internet
if it works, update spybot and run it again.
Run a full virus scan.
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I can speak with other people by skype, but when I open the internet explorer or mozzila it acts as if I had not internet! As if I was offline and not connected.
I don't have the proxy configurated. I have the option of automatically detect sttings. Shoud I have?
The proxy is turned off.
The version numbers of the browsers are:
Mozilla Firefox - Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)
Internet Explorer - version 7.0.5730.13
I have the AVG anti-virus free edition.
Thank you
what happens when you open internet explorer?
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