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Camera isn't recognized on my computer what do i do

My webcam will not work with my computer. I don't know if it's the drivers or what but i need this webcam. please help me... my camera type is IBM pc camera

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If your webcam is not working properly (or at all) it is almost certainly a driver issue. However, sometimes computers think they are smarter than we are, and rather than let you install the software that works your camera, the computer will hold it as a device that just isn't working.

I assume you have purchased this camera new, and that you have the software disk that came with it. I also assume that you have predetermined that you have the correct operating system on your computer for the camera.

the following is based on Windows XP (home and pro) and Windows 2000

What we need to do next is start all over. First, we will remove any software that was installed from the disk. From the Start menu, find the Control Panel (if you are using the Classic settings, you will have to find Settings first, then Control Panel.)

In the control panel, find the Add/Remove Programs icon (it should be about the third one). In the programs list, find anything related to the camera (like IBM Camera) and remove it. Restart the computer if asked.

Once that is done, we need to look at the Device Manager to find the non working camera. Find your My Computer icon and RIGHT click on it. From the menu that appears, choose Properties.

With the Properties window open, find the Hardware tab, then the button that says, Device Manger.

With this open, first look for anything with a yellow exclamation mark. If you find it, RIGHT click on it and choose UNINSTALL from the menu.

If you do not find it, look under USB (you may have to click the + to the left of the list). Do you find anything on the list that suggests it is either not working ( ! ) or is a camera (USB IBM Camera)? If so, RIGHT click on it and choose UNINSTALL.

At this point, all traces of the camera should be gone from the computer. Be sure the camera is unplugged, and install the software from the disk. If the system prompts you to plug in the camera, do so; if not, do not.

When the software has been completely installed, including restarts, then plug in your camera. The system should automatically find the drivers and make the camera operational.

Good luck

Posted on May 18, 2009


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