Question about Minolta magicolor 2350 Laser Printer

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Incorrect cartridge fatal error 17H

A new Minolta 2350DL, replaced cartridge with a non-genuine brand.

Cartridge looks good, but printer says "incorrect cart. no genuine toner", also when I print the printer says Fatal error 17H.

 

Any way to get around this?

Thank you,

Doug

Posted by on

  • freeland_bob Oct 19, 2007

    I meant to put Minolta 2530DL.



    Thank you again!

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1 Answer

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  • Minolta Master
  • 6,161 Answers

Replace with OEM cartridge

Posted on Dec 26, 2015

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 214 Answers

SOURCE: Errors

Rack rotation failure, I'm not 100% that this is that error, but does the rack, where the toner are move ? if not, move it with manually a little bit then restart printer.

Posted on Dec 07, 2007

  • 3 Answers

SOURCE: fatal error 17H

Try going through each toner cartridge again. The error is linked to incorrect rotation usually caused by badly seated toner cartridges.
Chris

Posted on Dec 27, 2007

  • 214 Answers

SOURCE: Minolta Magicolor Fatal Error

17H means, the toner cartridge does not rotate (Incorrect developing
rack rotation)
its very difficult to fix, first thing you can check is a sensor, if you remove a remove a side cover above the paper feed. and clean it.
there is nothing much you can do.

FATAL ERROR CODE 18H /SERVICE CALL 18 FUSER UNIT: Faulty warm-up
detected
probably something wrong with thermistor or fu lamp is proken.

there is no simple fix for those problems. sorry

Posted on Feb 29, 2008

  • 214 Answers

SOURCE: Rotate Toner Button and Replace Cartridge Messages

Hello
take out all toners and pc drum, use pressure air to clean chip reader under the toner rack (right side) also use some alcohol to clean chips on toners and reinstall.

Posted on Jun 19, 2008

  • 1 Answer

SOURCE: Fatal error 17H

I too would love the solution for this error. Please e-mail me at bad2000@yahoo.com. Thanks for your time!!

Posted on Jun 30, 2008

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Fatal Error 17H


Hi

Thanks for using FixYa. Error 17H means rack rotation failure. While replacing toners, one of them might not be sitting right and due to this cause, the cartridge is stalling the rotation of the rack. You need to remove all of the toners installed by selecting the properties of the printer. After that select "install toner" and reinstall all of them. Check for any physical damage on anything around the toner rack or a small piece of paper jammed in the right hand side of the toner rack.

Please do accept the solution and revert for further assistance.


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your printer is laser printer change toner cartridge right,
you may try
1) Open the front door and remove the toner cartridge.
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Where are the toner cartridges in magicolor 2300 dl


FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing
rack rotation

open door, remove waste toner box then you have to find a small switch in left side and push it wit screwdriver or something, then you can rotate the toner rack manually. then install the waste toner box again and power up printer.

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Black ink cartridge ran out. i replaced it with an identical one and the printer keeps saying incorrect colour cartridge installed. the colour cartridge was already in and working


Either:
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  • The cartridge is not a genuine one and it is faulty(about 30% of some non branded carts are faulty)
  • The cartridge is a genuine one and is faulty (about 1% of genuine carts are faulty)
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i suggest you by another (genuine) cartridge and try it. If it works, you know the other "new" cartridge is faulty and can return if for a refund.

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Fatal error 17H


FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing rack rotation

<Remedy>

Electrical components for detection of the malfunction
Rack motor (M2)
Rack clutch (CL1)
Rack home position sensor (PC4)
Master board (PWB-A)
Controller control board (PWB-P)

Rather than try to explain in more detail i can forward you the service manual (4.17mb) if you update with an e mail address

Jun 05, 2008 | Konica Minolta magicolor 2300DL Laser...

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Minolta 2300 dl laser printer fatal error 17H


had printer for approximately 2 years. Used daily in office setting. today the printer tried to print, then just stopped and it said fatal error 17H in the window. We cleared paper jam and rebooted, gives the same error message. Anything we can do?

Apr 14, 2008 | Konica Minolta Magicolor 2530 DL Laser...

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Minolta Magicolor Fatal Error


Remove each of your cartridges one at a time and see if you can spin the toner rollers by pushing on the little white plastic gears with your finger. They will be tight but you should be able to spin the roller by moving the little gears around.

My printer started giving the Fatal Error Code 17H and I did all the removal of the four color cartridges and re-seating each of them to no avail. After removing each cartridge and checking to see if I could rotate the toner roller I found that the yellow cartridge was extremely tight. I took the cartridge outside and used a can of compressed air to blow all the toner off the roller and tapped the cartridge on all corners and shook it back and forth several time. Finally I was able to get the toner roller so that it would rotate when pushing the little white gears like the other three cartridges.

After replacing the cartridge in the printer it worked with no more error codes. Hopefully this will fix the problem until I can order a new yellow cartridge.

Keith

Jan 07, 2008 | Konica Minolta magicolor 2300DL Laser...

1 Answer

Fatal error 17H


Try going through each toner cartridge again. The error is linked to incorrect rotation usually caused by badly seated toner cartridges.
Chris

Dec 06, 2007 | Konica Minolta magicolor 2300DL Laser...

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