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Kobo problems - iPhone Apps

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Since having a update done on my kobo arc i have to tap everything loads of time instead of just touching like before now I am unable to play games and I have got a broader round the screen I'm disappointed and hope I can get this problems sorted don't won't to reset as I have over 10books and don't won't to lose them help

Posted on Apr 25, 2014

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Posted on Jan 02, 2017

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My Kobo Aura is not recharging. The charging unit seems "dead". Can the charger be replaced?


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Sep 24, 2017 | Tablets & eReaders

1 Answer

My kobo is frozen on starting sync won't turn on or off


Note: If your Kobo device has been physically damaged, it is no longer covered by Kobo's limited warranty. On a Kobo eReader, a physically damaged screen will look like it's been shattered, or you may see vertical or horizontal lines on the screen with a frozen image. If you haven't dropped or damaged your Kobo eReader, but are experiencing issues, try the steps below in the order suggested.
  • Turn your eReader off and then on again.
  • If your screen is frozen, slide the power button to the right and hold it for 10 seconds. Your eReader should turn off.
  • Turn your eReader off and charge it for at least four hours. Note: Your computer should be turned on while you are charging your Kobo eReader.
  • If your eReader isn't charging, try using a different Micro USB cable or a different USB port on your computer. Note: If your eReader's battery is completely drained it can take up to 15 minutes before it reacts to being plugged into power.
  • If you're having trouble while reading a book on your Kobo Aura H2O, Kobo Aura, Kobo Aura HD, Kobo Glo, or Kobo Mini: tap the centre of the screen to bring up the Reading Menu, tap the > Home icon to return to your Home screen, then open your book again.
  • If you're having trouble while reading a book on your Kobo Touch: press the Home button and open your book again.
  • Try a basic reset.
  • If you're still having issues, consider a factory reset.
  • If you're unable to reset your device, please contact Kobo Customer Care

Mar 14, 2015 | Kobo 6" eReader Touch Edition

1 Answer

Kobo plugged into computer but nothing happens when I press connect


Do you have the proper device driver installed on the computer?
:Other info I found online, but have not looked into:

Open the Hardware and Devices troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

In addition you can also check if the device manufacturer have driver for the device.
For additional help, please see:
Kobo Help Forums/Frequently Asked Questions - Kobo eReader
http://kobo.zendesk.com/forums/165796-frequently-asked-questions-kobo-ereader
Need help with your Kobo eReader?
http://koboereader.com/FAQ

Feb 24, 2015 | Kobo 6" eReader Touch Edition

1 Answer

Kobo ereader problems


Unfortunately, the batteries on Kobo were not designed to be replaced. If the batteries will no longer accept a charge, it is time for a new e-reader.

Aug 14, 2014 | Kobo 6" eReader Touch Edition

1 Answer

Kobo problems


If the books have been loaded from Kobo, you can go to their site and load them again (for free). If not, you would have to get them again from other sources and may have to pay for them again.

Aug 10, 2014 | Kobo Arc

1 Answer

Kobo account login


If the books have been loaded from Kobo, you can go to their site and load them again (for free). If not, you would have to get them again from other sources and may have to pay for them again.

Aug 10, 2014 | Kobo 6" eReader Touch Edition

1 Answer

Kobo account login


talk to customer service for KOBO. You may have bought a book in the wrong format for you reader. Also contact the place you bought the book from for a refund.

Aug 05, 2014 | KOBO, INC Kobo Glo

1 Answer

Problem with internet connection says when I connect my KOBO to computer and cannot sync any books. Kobo charged and can't access KOBO on computer


It could be several things. But you may need to delete Kobo and reload the app. I have had to do this on some of my programs. Your books are on the net, so they won't be lost.

Aug 02, 2014 | KOBO, INC Kobo Glo

1 Answer

Sync kobo


You may need to delete KOBO and re-install the app. Your books will be saved because they are online.

Aug 02, 2014 | KOBO, INC Kobo Glo

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