Resuming verizon dsl usb internet connection

If you reformatted your Windows on your pc, there's no need to change the settings of your network connections. The Westell 6100 can either be connected to your pc using the Ethernet port or the USB port if you're using the combo cable or Y-cable. It's more stable to use the Ethernet port for your Lan connection. For the USB, to reinstall the USB connection properly, you'll need the Verizon Installation CD. Make sure the USB is not connected to your PC first before you install it. You just need to follow the CD because it will tell you when to hook up the USB cable to the pc. If you still have the CD, after it runs, you have to select existing customer and then select connect new modem. After that you just to have follow the steps to install the USB connection properly and then your modem will work fine afterwards. If the problem still persists, you can try replacing the cable. If all else fails, it could be a modem problem already. You also need to check your Network Interface Card of NIC as we call it, it's built in your pc. it's the device that allows your pc to communicate with the modem. Normally after reinstalling windows, the NIC is forgotten, make sure you also install the drivers and utilities Cd for your windows.