Question about Dell 962 Photo All-In-One InkJet Printer

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Vertical line appears on the paper, when copying/printing from the top feeder of my Dell 962 All-in-one printer

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I think this is due to some nozzle on the cartridge that doesn't jet because it is clogged ( hardened ink )..Try to wipe the cartridge in a damp cloth and print again..I hope this could help...

Posted on May 19, 2009

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1 Answer

Horizontal line on printed page


When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
So , first try the test, then open the feeder assembly, locate the ccd and clean it. Hope that this helps.

Aug 31, 2016 | Samsung Xpress SL-M2675FN Laser...

1 Answer

There is a vertical black line appearing when I scan or copy


To the left of the A4 scanner glass, there is a narrow glass strip. This is when the top document feeder scans from. Check for any contamination (even a small speck) on this glass at about the position of the vertical line.

Mar 29, 2015 | Brother MFC-9440CN Multifunction Printer

1 Answer

Copier leaves a black line when printing through the top paper feeder. Ok coping from the flatbed


When copying from the feeder the page is fed across a fixed point at the head of the flatbed. Any dirt etc on the glass at this point can present as a dark line running vertically down the printed page. When copying from the flatbed, the scan head is moved down the page so any dirt on the glass will only appear as specs. Try cleaning the glass, especially at the head of the flatbed where the feeder is loading the page to be copied.

Jan 12, 2014 | Office Equipment & Supplies

1 Answer

SCX 4826FN everything that goe in through the top feeder (scans, copies, faxes) comes out with a solid vertical black line on the paper. All other printing jobs that pull paper from the tray are ok. It...


This black line sounds like it is definately coming from the ADF scanner glass. This is the thinner strip of glass that is located just to the left of the large original glass. You can verify this by making a copy from the large glass instead of using the feeder on top. If the copy comes out clean then it is definately the scanner glass. Just clean the glass well with glass cleaner and a soft cloth. This glass is only used when copying/scanning using the top automatic feeder
Good Luck and Thank You for using Fixya.
WheatlandServices

Nov 04, 2010 | Samsung Office Equipment & Supplies

1 Answer

Dell 962 prints fine - copies, scans and faxes are illegible


That is a sound approach you offer because, 1.) Cleaning the Carts. usually solves streaking, 2.) Cleaning the strip on the read glass fixes lines on the scanned images, 3.) You may have a saturation of ink inside the conveyance rollers that is soaking everything. You don't want to know how hard it is to get all the ink out of a wet printer. Replace it, save the hassle.

Jul 15, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

I will add a bit of info. to my already posted problem: and Thank you to all who offered solutions! The line that is printing from the Auto. Feeder is about 2 inches from the left side, and it runs from...


Look at this Dell 962 Depot Repair Procedure. It shows how to diagnose the 926 : ftp://ftp.lexmark.com/depot/Dell/Dell_962_Depot_Proc_rev091206.pdf Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Apr 25, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell All in One Printer 962-dark vertical line on photo copies


If you are running your copies through the document feeder then see if the line goes away if you make a copy directly from the glass. If the line goes away then open up the doc feeder assy. by hinging it to the left. Underneath you will find that there is a thin strip of glass that the document passes over when it is scanned. Clean this strip of glass and this should correct your problem. If there is a smudge of dirt or small line, it will come out as a solid verticle line when scanned.

Jul 31, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

2nd request - Dell 962 All-in-one Printer - from glass top


ok..start by removing the printer from your printer panel.

then go here for fresh drivers(not the CD version)

reinstall

hook up printer

see how it works

Mar 17, 2008 | Dell 962 Photo All-In-One InkJet Printer

4 Answers

Print Problem - vertical lines


If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.

Feb 23, 2007 | Brother MFC-7820N Laser Printer

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