Question about iLO (2 GB) MP3 Player
Took the steps recommended by PyroMan6x9x9. I can access the music on the ilo, but only while connected to the computer. I could not get windows to locate "new hardware 'smtp3500'". I think I disconnected too soon. Can't find disk to "get firmware" and windows doesn't ask or tell where it comes from.
Screen stays back lit, but no logo's or anything else appears.
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Posted on Jul 05, 2008
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