Question about iLO (2 GB) MP3 Player

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Ilo mp3 2gb. Downloaded music and disconnected when "safely remove hardware" icon appeared. Screen is blank and will not power up.

Took the steps recommended by PyroMan6x9x9.  I can access the music on the ilo, but only while connected to the computer.  I could not get windows to locate "new hardware 'smtp3500'".  I think I disconnected too soon.  Can't find disk to "get firmware" and windows doesn't ask or tell where it comes from.

 

Screen stays back lit, but no logo's or anything else appears.

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  • Master
  • 8,596 Answers

This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 05, 2008

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1 Answer

My safe to remove icon has dissappeared how can re install it please


Which operating system ?????????

The system tray in Windows XP is the right side of the small blue bar at the bottom of the screen that houses the clock and a few other small icons. You can add icons to the system tray for ease of access, including the "Safely Remove Hardware" icon, which allows you to easily remove hardware from your computer.

Turn on the Windows XP computer and right-click the taskbar. Select "Properties" from the menu that appears. Check "Hide Inactive Icons", then select "Customize" A new window appears with all of the icons currently on the system tray, along with icons also for some programs that don't appear on the tray. Click next to the icon "Safely Remove Hardware," then check the box "Always Show". Click "Apply". Safely Remove Hardware Icon?
http://www.pulpfusion1.com/demotech/e_article000253202.cfm

Mar 13, 2013 | Compaq Computers & Internet

1 Answer

Cannot down load pictures to frame from computer


The following instructions should be able to help you transfer pictures/images and music from your computer to the frame.
Power ON the frame.
Connect the small end of the USB cable to the USB port on the side panel of the Digital Photo Frame.
Connect the larger end of the USB cable to the USB port on your computer.
You will see some extra "Removable Disc" drives in "My Computer" -- One for each of the memory card slots on the Digital Photo Frame. And the last one is for the Internal Memory of the frame. Double-click on the last "Removable Disc" icon to access the internal memory of the frame. From here you can copy images and music files to the frame. You need to transfer the images or music files into this folder (which is the internal memory of the frame). Copy the files from your computer and paste them in this folder.
The picture files should be in the "standard JPEG" format and the music files should be in the "mp3" format.
To disconnect the Digital Photo Frame from your computer:
In Windows, on the bottom taskbar, right click the icon which appears in a green color, (this icon has an arrow pointing towards the left) and select "Safely Remove Hardware".
The Safely Remove Hardware" dialog box will appear. Select "USB Mass Storage Device" and click "STOP"
On the next dialog box, click "OK" to remove the storage device.
On the next dialog box, select "CLOSE" and disconnect the USB cable from your computer.
Now you should be able to see the pictures on the digital photo frame.

Thanks.

Mar 13, 2011 | Coby DP-772 Digital Picture Frame

1 Answer

I downloaded the pics to my PC and when I disconnected, all I get is a white screen that has USB in a little box. Nothing else


Before disconnecting, in bottom right hand screen there should be an icon that will allow you to remove hardware safely (aka camera) You should choose this before disconnecting.

Nov 13, 2009 | Fuji FinePix Z5fd Digital Camera

2 Answers

ILO MP-556 MP3/WMA player


Revised iLo instructions for Windows Media Player 11:
Connect the iLo to the computer
In Windows Media Player 11, Run the mouse over the Sync tab
Click the little black arrow that appears underneath the Sync tab
Select More Options
Click the Devices Tab
Highlight the iLo
Click Properties
Uncheck box, "Create Folder Hierarchy on Device"
Download the firmware file at: https://system.netsuite.com/core/media/media.nl?id=16076&c=432868&h=b25618a8ea7ead5c9573&_xt=.zip
then proceed with the rest of the directions
-Tha Mp3 Doctor

iLO Mp3 Player
"Flash Error"
1. Connect the player to the PC using the USB cable. 2. Open Windows Media Player. 3. Go to the Sync or Devices tab and delete all content from the player. 4. Go to the Tools menu and select Options. 5. Select the Devices tab, highlight the ILO or Siren player and click on Properties. 6. Uncheck the box "Create Folder Hierarchy on Device" ---- "Firmware Upgrade" (provided by jwmgotee):
I just repaired/reformatted my 1.0 GB Ilo following the instructions below with no problems:
Please connect the player to a rear USB port on the computer. The display should show “USB Connectedâ€
. (If not, please press the power button.) Please make sure that all unused programs and applications are closed. You can close the applications by closing as many of the icons in the lower right hand corner (by the clock) as possible. Download the correct Firmware Click here (https://system.netsuite.com/core/media/media.nl?id=16076&c=432868&h=b25618a8ea7ead5c9573&_xt=.zip) to download the ILO 116 Firmware Click Open to initiate the download Double click on the ILO or Siren folder icon. There will be 14 icons. There will be a Setup icon that looks like a box with a blue line on it; please double click on this. Then click Run - this will open the Install Wizard. The Install Wizard has the instructions on the screen as you go through it. Once the firmware has installed, please click the Start menu, then Programs. Look for the icon that says ILO or Siren, and then double click the Firmware Update to install to the player. Depending on how severe the corruption to the firmware on the player is, you might have to do this step 2 or 3 times in order for it to completely repair the firmware. It will now search for the ilo. This may take a while depending on how corrupted the firmware is, so be patient.
After it has found the ilo, it will say, "A device has been detected in recovery mode and is being initialized. Please wait."
The ilo should come back to life and start showing it's glorious "USB Connected" screen.
The "Firmware Update" window should appear. Select "Format Data Area" to rid the player of corrupted firmware data. And click "Start".
It can take anywhere from 2 to 4 minutes to re-flash the ilo and the program might appear to have locked up, but it hasn't. So don't close the program or disconnect the ilo!
If the program fails to find the ilo and gives you an error like, "Device Timeout" or something similar, you need to reinstall the ilo drivers. This can be done by inserting the ilo cable into a USB port it has never been plugged into before. Or you can reinstall the drivers by reinstalling the Rave-MP program. (Remove it, restart the computer, and then install it again).
Although, plugging it into a new USB port is the fastest and easiest option.
If your player won't even turn on, follow these instructions first and then those above:
First, remove the battery. While this isn't necessary to get the player into recovery mode, it insures the unit will not power on before the cable is inserted.
On the ilo, hold the "Power" button down while inserting the USB cable. Continue holding the power button down for 5 seconds more after the cable is inserted. The backlight on the ilo will remain off during this time, making the screen appear to be blank.
An hourglass should appear on your computer and Windows should say,
"Found new Hardware 'SMTP3500".

Jan 10, 2009 | iLO MP3 Player

1 Answer

Problem with mp3 player


iLO Mp3 Player
"Flash Error"
1. Connect the player to the PC using the USB cable. 2. Open Windows Media Player. 3. Go to the Sync or Devices tab and delete all content from the player. 4. Go to the Tools menu and select Options. 5. Select the Devices tab, highlight the ILO or Siren player and click on Properties. 6. Uncheck the box "Create Folder Hierarchy on Device" ---- "Firmware Upgrade" (provided by jwmgotee):
I just repaired/reformatted my 1.0 GB Ilo following the instructions below with no problems:
Please connect the player to a rear USB port on the computer. The display should show “USB Connected”. (If not, please press the power button.) Please make sure that all unused programs and applications are closed. You can close the applications by closing as many of the icons in the lower right hand corner (by the clock) as possible. Download the correct Firmware Click here (https://system.netsuite.com/core/media/media.nl?id=16076&c=432868&h=b25618a8ea7ead5c9573&_xt=.zip) to download the ILO 116 Firmware Click Open to initiate the download Double click on the ILO or Siren folder icon. There will be 14 icons. There will be a Setup icon that looks like a box with a blue line on it; please double click on this. Then click Run - this will open the Install Wizard. The Install Wizard has the instructions on the screen as you go through it. Once the firmware has installed, please click the Start menu, then Programs. Look for the icon that says ILO or Siren, and then double click the Firmware Update to install to the player. Depending on how severe the corruption to the firmware on the player is, you might have to do this step 2 or 3 times in order for it to completely repair the firmware. It will now search for the ilo. This may take a while depending on how corrupted the firmware is, so be patient.
After it has found the ilo, it will say, "A device has been detected in recovery mode and is being initialized. Please wait."
The ilo should come back to life and start showing it's glorious "USB Connected" screen.
The "Firmware Update" window should appear. Select "Format Data Area" to rid the player of corrupted firmware data. And click "Start".
It can take anywhere from 2 to 4 minutes to re-flash the ilo and the program might appear to have locked up, but it hasn't. So don't close the program or disconnect the ilo!
If the program fails to find the ilo and gives you an error like, "Device Timeout" or something similar, you need to reinstall the ilo drivers. This can be done by inserting the ilo cable into a USB port it has never been plugged into before. Or you can reinstall the drivers by reinstalling the Rave-MP program. (Remove it, restart the computer, and then install it again).
Although, plugging it into a new USB port is the fastest and easiest option.
If your player won't even turn on, follow these instructions first and then those above:
First, remove the battery. While this isn't necessary to get the player into recovery mode, it insures the unit will not power on before the cable is inserted.
On the ilo, hold the "Power" button down while inserting the USB cable. Continue holding the power button down for 5 seconds more after the cable is inserted. The backlight on the ilo will remain off during this time, making the screen appear to be blank.
An hourglass should appear on your computer and Windows should say,
"Found new Hardware 'SMTP3500".

Jan 06, 2009 | Jwin MP3 Player

1 Answer

Just stopped working


"Firmware Upgrade" (provided by jwmgotee):
I just repaired/reformatted my 1.0 GB Ilo following the instructions below with no problems:
Please connect the player to a rear USB port on the computer. The display should show “USB Connected”. (If not, please press the power button.)
Please make sure that all unused programs and applications are closed. You can close the applications by closing as many of the icons in the lower right hand corner (by the clock) as possible.
Download the correct Firmware
Click here (https://system.netsuite.com/core/media/media.nl?id=16076&c=432868&h=b25618a8ea7ead5c9573&_xt=.zip) to download the ILO 116 Firmware
Click Open to initiate the download
Double click on the ILO or Siren folder icon. There will be 14 icons.
There will be a Setup icon that looks like a box with a blue line on it; please double click on this.
Then click Run - this will open the Install Wizard.
The Install Wizard has the instructions on the screen as you go through it.
Once the firmware has installed, please click the Start menu, then Programs.
Look for the icon that says ILO or Siren, and then double click the Firmware Update to install to the player. Depending on how severe the corruption to the firmware on the player is, you might have to do this step 2 or 3 times in order for it to completely repair the firmware.
It will now search for the ilo. This may take a while depending on how corrupted the firmware is, so be patient.
After it has found the ilo, it will say, "A device has been detected in recovery mode and is being initialized. Please wait."
The ilo should come back to life and start showing it's glorious "USB Connected" screen.
The "Firmware Update" window should appear. Select "Format Data Area" to rid the player of corrupted firmware data. And click "Start".
It can take anywhere from 2 to 4 minutes to re-flash the ilo and the program might appear to have locked up, but it hasn't. So don't close the program or disconnect the ilo!
If the program fails to find the ilo and gives you an error like, "Device Timeout" or something similar, you need to reinstall the ilo drivers. This can be done by inserting the ilo cable into a USB port it has never been plugged into before. Or you can reinstall the drivers by reinstalling the Rave-MP program. (Remove it, restart the computer, and then install it again).
Although, plugging it into a new USB port is the fastest and easiest option.
If your player won't even turn on, follow these instructions first and then those above:
First, remove the battery. While this isn't necessary to get the player into recovery mode, it insures the unit will not power on before the cable is inserted.
On the ilo, hold the "Power" button down while inserting the USB cable. Continue holding the power button down for 5 seconds more after the cable is inserted. The backlight on the ilo will remain off during this time, making the screen appear to be blank.
An hourglass should appear on your computer and Windows should say,
"Found new Hardware 'SMTP3500".
-Tha Mp3 Doctor

Sep 27, 2008 | iLO (2 GB) MP3 Player

1 Answer

Cannot download


Make sure the lock/hold is not engaged

"Firmware Upgrade" (provided by jwmgotee):
I just repaired/reformatted my 1.0 GB Ilo following the instructions below with no problems:
Please connect the player to a rear USB port on the computer. The display should show “USB Connected”. (If not, please press the power button.)
Please make sure that all unused programs and applications are closed. You can close the applications by closing as many of the icons in the lower right hand corner (by the clock) as possible.
Download the correct Firmware
Click here (https://system.netsuite.com/core/media/media.nl?id=16076&c=432868&h=b25618a8ea7ead5c9573&_xt=.zip) to download the ILO 116 Firmware
Click Open to initiate the download
Double click on the ILO or Siren folder icon. There will be 14 icons.
There will be a Setup icon that looks like a box with a blue line on it; please double click on this.
Then click Run - this will open the Install Wizard.
The Install Wizard has the instructions on the screen as you go through it.
Once the firmware has installed, please click the Start menu, then Programs.
Look for the icon that says ILO or Siren, and then double click the Firmware Update to install to the player. Depending on how severe the corruption to the firmware on the player is, you might have to do this step 2 or 3 times in order for it to completely repair the firmware.
It will now search for the ilo. This may take a while depending on how corrupted the firmware is, so be patient.
After it has found the ilo, it will say, "A device has been detected in recovery mode and is being initialized. Please wait."
The ilo should come back to life and start showing it's glorious "USB Connected" screen.
The "Firmware Update" window should appear. Select "Format Data Area" to rid the player of corrupted firmware data. And click "Start".
It can take anywhere from 2 to 4 minutes to re-flash the ilo and the program might appear to have locked up, but it hasn't. So don't close the program or disconnect the ilo!
If the program fails to find the ilo and gives you an error like, "Device Timeout" or something similar, you need to reinstall the ilo drivers. This can be done by inserting the ilo cable into a USB port it has never been plugged into before. Or you can reinstall the drivers by reinstalling the Rave-MP program. (Remove it, restart the computer, and then install it again).
Although, plugging it into a new USB port is the fastest and easiest option.
If your player won't even turn on, follow these instructions first and then those above:
First, remove the battery. While this isn't necessary to get the player into recovery mode, it insures the unit will not power on before the cable is inserted.
On the ilo, hold the "Power" button down while inserting the USB cable. Continue holding the power button down for 5 seconds more after the cable is inserted. The backlight on the ilo will remain off during this time, making the screen appear to be blank.
An hourglass should appear on your computer and Windows should say,
"Found new Hardware 'SMTP3500".
-Tha Mp3 Doctor

Sep 25, 2008 | iLO (2 GB) MP3 Player

1 Answer

Download mp3 music


Hi,

Power ON the frame.

Connect the small end of the USB cable to the USB port on the side panel of the Digital Photo Frame.

Connect the larger end of the USB cable to the USB port on your computer.

You will see some extra "Removable Disc" drives in "My Computer" -- One for each of the memory card slots on the Digital Photo Frame.

And the last one is for the Internal Memory of the frame. Double-click on the last "Removable Disc" icon to access the internal memory of the frame.

From here you can copy images and music files to the frame. You need to transfer the images or music files into this folder (which is the internal memory of the frame).

Copy the files from your computer and paste them in this folder.

The picture files should be in the "standard JPEG" format and the music files should be in the "mp3" format.

To disconnect the Digital Photo Frame from your computer:
In Windows, on the bottom taskbar, right click the icon which appears in a green color, (this icon has an arrow pointing towards the left) and select "Safely Remove Hardware".

The Safely Remove Hardware" dialog box will appear.

Select "USB Mass Storage Device" and click "STOP"
On the next dialog box, click "OK" to remove the storage device.

On the next dialog box, select "CLOSE" and disconnect the USB cable from your computer.

Now you should be able to see the pictures on the digital photo frame.

Now you can play.

Good Luck.

Live, Love, Laugh.

May 12, 2008 | Audio Players & Recorders

2 Answers

Incorrect Format Please Reformat the Player


I just repaired/reformatted my 1.0 GB Ilo following the instructions below with no problems:

  1. Please connect the player to a rear USB port on the computer. The display should show “USB Connected”. (If not, please press the power button.)
  2. Please make sure that all unused programs and applications are closed. You can close the applications by closing as many of the icons in the lower right hand corner (by the clock) as possible.
  3. Download the correct Firmware
    1. Click here to download the ILO 116 Firmware
  4. Click Open to initiate the download
  5. Double click on the ILO or Siren folder icon. There will be 14 icons.
  6. There will be a Setup icon that looks like a box with a blue line on it; please double click on this.
  7. Then click Run - this will open the Install Wizard.
  8. The Install Wizard has the instructions on the screen as you go through it.
  9. Once the firmware has installed, please click the Start menu, then Programs.
  10. Look for the icon that says ILO or Siren, and then double click the Firmware Update to install to the player. Depending on how severe the corruption to the firmware on the player is, you might have to do this step 2 or 3 times in order for it to completely repair the firmware.
It will now search for the ilo. This may take a while depending on how corrupted the firmware is, so be patient.

After it has found the ilo, it will say, "A device has been detected in recovery mode and is being initialized. Please wait."

The ilo should come back to life and start showing it's glorious "USB Connected" screen.

The "Firmware Update" window should appear. Select "Format Data Area" to rid the player of corrupted firmware data. And click "Start".

It can take anywhere from 2 to 4 minutes to re-flash the ilo and the program might appear to have locked up, but it hasn't. So don't close the program or disconnect the ilo!

If the program fails to find the ilo and gives you an error like, "Device Timeout" or something similar, you need to reinstall the ilo drivers. This can be done by inserting the ilo cable into a USB port it has never been plugged into before. Or you can reinstall the drivers by reinstalling the Rave-MP program. (Remove it, restart the computer, and then install it again).

Although, plugging it into a new USB port is the fastest and easiest option.

If your player won't even turn on, follow these instructions first and then those above:

First, remove the battery. While this isn't necessary to get the player into recovery mode, it insures the unit will not power on before the cable is inserted.

On the ilo, hold the "Power" button down while inserting the USB cable. Continue holding the power button down for 5 seconds more after the cable is inserted. The backlight on the ilo will remain off during this time, making the screen appear to be blank.

An hourglass should appear on your computer and Windows should say,

"Found new Hardware 'SMTP3500".

Nov 28, 2006 | iLO (2 GB) MP3 Player

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