Lift lid ,let carriage stop in middle, un-plug the printer > Remove all ink tanks > Remove print head > Soak print head in > 3 parts very warm water an 1 part ammonia over night. Rinse under faucet with water directly over ink ports, shake out excess water,(if when you shake it out and if color still comes out repeat soaking for another hour or two and rinsing again ,HAD TO DO MINE TWICE) let air dry. (hair drier helps) Cured my problem for a while ,but if not used almost every day, this will happen again, I also use compatible ink tanks. Don'T believe the inks are as good as Canon Ink. But who the hell can afford them. So fill your owe with Canon ink from Canon. Still seems that the cyan always dries up first. Good luck Lestero1
My i960 will not print colors correctly ( magenta) on photo paper ( used Kodak an Costco). Prints on paper ok.
It will not feed paper when doing a 'cleaning' od 'deep cleaning'. It will feed paper for other functions.
Thanks for your help in advance
I just started getting the same problem as well on my i960. Tried cleaning the print heads automatically and deep cleaning. Washed out the print heads several times - tried different Cyan ink all with no luck. Sounds like a common problem on these after googling it a bit - must be something with the electronics.
Sucks because I love this printer for it's quality, speed, quietness and good ink.
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The cyan print head may be blocked. Try several deep cleaning of the print head to see if it can clear the blocked cyan print nozzles. Also check the cyan cartridge, make sure it is not empty. If none of this works then the print head needs to be replaced. NOTE the print head is not a cheap item, you may consider putting the money towards a new and better printer.
The print head is clogged.Try unclogging with cleaning tests in maintenance mode.If not help you can try unclogging manually.Warning!!!This can lead to damage of print head.Try it in last case.Open the cover and first remove the ink cartridges.Then open the holder and remove the print head.Run hot tap water and put the print head with the nozzles up to stream water.Hold that 5 mins then turn the print head around with the nozzles down.Hold that for every color of 5 mins.Then put the print head in hot water with the nozzles down.Left it water about 15 mins and then you must very nice to dry.When the print head dry put it in printer and start cleaning.If this not help you need to replace the print head.Call Canon for support.
Your problem is the print head. You can buy one from Canon for about $95, or find them new from dealers on Ebay for $60 to $70. For a less expensive fix, try to remove the print head and clean it. (You don't need any tools, just remove the ink tanks and pull the print head forward and out. Over time, the receivers tend to get dry & crusted ink on them. Note that the inks used are fast drying inks to keep your pictures, etc. from smudging after you print them. Try not to use solvent. I use q-tips and hot water, then dry using another q-tip. If this does not work, there are commercial cleaning kits available for about $10. Short of that, your choice is to replace the print head or the printer itself. My i960 prints such good quality color prints and normal color printing, that I would fix it rather than replace the printer. I hope the easy cleaning does it for you!
The print driver might not be sending the correct color profile for photo paper. Check that your selection of the paper type "sticks", that is, that it doesn't revert to plain paper when you click on the print button.
If the print dialog is not working properly, then please get in touch with Canon's tech support to resolve this.
Yep same as above. Black prints very light gray after 5 years of good printing. Tried every test, replaced black cartridges with different brands. Just wondering if somehow you can clean the heads. I'm convinced the black head is almost totally clogged. Does anyone know how to remove the printer heas to do this?