Question about Cannon Canon i960 Photo Printer

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I960 canon printer

Will not print Cyan all other colors work fine. Print head has been replaced.

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  • Anonymous Dec 19, 2007

    Same problem - P & Pm are not printing. How do I clean this or unplug it?

  • Anonymous Feb 02, 2008

    Same as post #1: I replaced the print head with a brand new one (TWICE), using new Canon cartridge, still does not print Cyan, all other colors are fine.

  • guesterer Feb 29, 2008

    I just started getting the same problem as well on my i960. Tried cleaning the print heads automatically and deep cleaning. Washed out the print heads several times - tried different Cyan ink all with no luck. Sounds like a common problem on these after googling it a bit - must be something with the electronics.

    Sucks because I love this printer for it's quality, speed, quietness and good ink.

  • ChristinaVee Mar 19, 2008

    I had been using non canon ink tanks when the problem began. i just installed all canon ink tanks at a cost of $60 plus and still no better. i don't know how to tell which color is not printing but greens are not green, overall print quality is unacceptable. i have printed the nozzle check pattern, print head cleaning, aligned the print head and deep cleaned print head to no avail. i do not know how to wash out the print head. i have written to canon today to see what they suggest.

  • Maffei Apr 04, 2008

    Printer worked great till I tried a different brand of ink. Colors started looking awful. Replaced all cartridges with Cannon ink, ran print head clean and deep clean, print head allignment, and another test I can't remember. Will not print megenta, all other colors seem fine.

  • aral May 27, 2008

    I have the same problem. Cyan does not print at all. Started about a month ago. It is a second head I have, installed it about a year ago after having trouble with original one and reading all advices. Worked fine so far till a month ago. If I remove all other cartridges then it prints cyan fine, but only then. I would say they are not touching contacts properly, but why. Any ideas. As far as I know it is the best printer in its class. And what to do now.

  • bp113 Jul 03, 2008

    I've lost red. Printer is ~ 4 yr old. Did all the same cleanings etc., changed ink cartridge - no luck. I guess it's time for a new printer but I have sure loved this one.

  • DonCarlos22 Jan 03, 2009

    Same problem here. I had after market ink for many years without a problem. The color started to get strange. Put Canon ink in, did cleaning and Cyan/photocyan is not printing. Didn't really understand the head alignment procedure but does it make a difference? New driver is installed.


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Lift lid ,let carriage stop in middle, un-plug the printer > Remove all ink tanks > Remove print head > Soak print head in > 3 parts very warm water an 1 part ammonia over night. Rinse under faucet with water directly over ink ports, shake out excess water,(if when you shake it out and if color still comes out repeat soaking for another hour or two and rinsing again ,HAD TO DO MINE TWICE) let air dry. (hair drier helps) Cured my problem for a while ,but if not used almost every day, this will happen again, I also use compatible ink tanks. Don'T believe the inks are as good as Canon Ink. But who the hell can afford them. So fill your owe with Canon ink from Canon. Still seems that the cyan always dries up first. Good luck Lestero1

Posted on Feb 12, 2009

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My i960 will not print colors correctly ( magenta) on photo paper ( used Kodak an Costco). Prints on paper ok.
It will not feed paper when doing a 'cleaning' od 'deep cleaning'. It will feed paper for other functions.
Thanks for your help in advance

Posted on Jul 26, 2008

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I just started getting the same problem as well on my i960. Tried cleaning the print heads automatically and deep cleaning. Washed out the print heads several times - tried different Cyan ink all with no luck. Sounds like a common problem on these after googling it a bit - must be something with the electronics.

Sucks because I love this printer for it's quality, speed, quietness and good ink.

Posted on Feb 29, 2008

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I am outta time, kind of hard to explain in a few paragraphs.

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