Question about Vtech Mobigo Learning System

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Mobigo switches on but screen scrambled

Mobigo switches on but screen looks scrambled and cannot turn off or play anything

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 123 Answers

SOURCE: my daughter's mobigo won't turn

Here are some tips to try:

If your product has a "Reset" button, try using that.

Another tip. Try removing all of the batteries and holding down the "ON" button for about 45 seconds. Then replace the batteries (be sure they are fresh) and try your product again

Posted on Jan 21, 2011

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  • 1 Answer

SOURCE: When I connect my Mobigo

When I connect to the web site Mobigo can't recognize USB device. Please help, I'm tired.....and really mad about it!!!!

Posted on Jan 22, 2011

nanny_p21
  • 3 Answers

SOURCE: My child's Vtech MobiGo says that he has earned a

ok you can pass this on.. so you want to claim the rewards.. log into your account on the vtech/mobigo web site. and in your account menu there is a link that is planet vtech.. thats where you can recieve and claim rewards and your child can compete with other kids on scores and stuff like that...here are 2

links..http://www.vtechkids.com/planet.cfm?

this is the manuel

http://www.vtechkids.com/_f/_pw/_manual/MobiGo%20console.pdf

Posted on Jan 25, 2011

  • 11 Answers

SOURCE: vtech Mobigo screen cracked can it be repaired?

If this device is still working however the crack is small or not deep enough to affect the picture quality of the device, buy a cheap glass repair kit. This will not only fill the crack but ensure the glass stays protected and will look new. Also, after using the repair kit, be sure to use a anti-glare shied to further protect the screen.

If the screen is cracked to a point where the image is blurred, distorted or the colours are not accuratly displayed, unfortunately the glass will not be able to fix without speacialty parts specific to that device. If this is the case, I suggest you visit the site provided at the bottom and follow the steps indicated on the page.

Glass repair kit and demo:
http://www.youtube.com/watch?v=1FwIC7-bttk
http://www.amazon.com/Fix-Flat-Windshield-Do-Yourself/dp/B000EA5WLS

Replacement Parts:
http://www.vtechkids.com/support_replacement.cfm

Hope this helps. Good Luck!

Posted on Mar 14, 2011

  • 2 Answers

SOURCE: My son's mobigo screen looks cracked on the

Does the crack look like it has black ink or lines around it as well? If so, this happened to my son's Mobigo and, unfortunately, the system is now toast. I called the store where we bought it and they told me to call V-Tech because it should still be under warranty. However, V-Tech informed me that it is not under warranty for damage and that they cannot repair their toys at all. There is nothing that can be done with it. They did offer of discount for a new V-tech purchase though.

Posted on Apr 08, 2011

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Feb 27, 2012 | Vtech Mobigo Learning System

1 Answer

My son's mobigo screen looks cracked on the inside, not the touchscreen itself. It will turn on but will not load the games.


Does the crack look like it has black ink or lines around it as well? If so, this happened to my son's Mobigo and, unfortunately, the system is now toast. I called the store where we bought it and they told me to call V-Tech because it should still be under warranty. However, V-Tech informed me that it is not under warranty for damage and that they cannot repair their toys at all. There is nothing that can be done with it. They did offer of discount for a new V-tech purchase though.

Apr 01, 2011 | Vtech Mobigo Learning System

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I have a vtech mobiGo touch. I want to reset it. Start fresh. I just learned about the progress log an want to watch him grow an learn. An everyone in the house has played it so i cant tell what he has...


had the same prob with my son. the games are fun the wife and i couldn't help it.
1. take out the batteries then hold the "on" button for 45 sec replace batteries
2. go to your vtech mobigo acct edit your childs name to "family" or something
3. now add the child you wanted to "reset" now switch mobigo from "family" to new child
4. plug mobigo into pc and the progress log should be reset
thats what worked for me hope this helps

Mar 11, 2011 | Vtech Mobigo Learning System

1 Answer

I'd like to know how to reset my daughter's mobigo so that it will be able to trace her accoplishments. Currently her, aunt, mother and myself performed multiple tasks for her, and I want to erase the...


had the same prob with my son. the games are fun the wife and i couldn't help it.
1. take out the batteries then hold the "on" button for 45 sec replace batteries
2. go to your vtech mobigo acct edit your childs name to "family" or something
3. now add the child you wanted to "reset" now switch mobigo from "family" to new child
4. plug mobigo into pc and the progress log should be reset
thats what worked for me hope this helps

Feb 26, 2011 | Vtech Mobigo Learning System

1 Answer

My mobigo. the screen broke I will LIKE TO know if can be fix


my daughters mobigo screen has a thin black line dowm the middle of the screen although the console still works i would really like to get it sorted before the problem gets any worse can u help please ?

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