Question about Ricoh Aficio CL3500N Laser Printer

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Balck and white streaks on left side of paper

I have a Aficio CL3500N color printer. I am getting black and white streaks on the left side of the page. I have been looking everywhere to figure out how to fix this. I have bought a cleaniner and ran that through but that did not help. It almost sounds like I need to change the PCU. How do I know if I need to change the black or color one. And is this the problem?

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  • philmurphy May 11, 2010

    sounds like a faulty toner, spitting out too much toner, i did this at work when i tryed to refill a toner,

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Usually if there are streaks you need to change the pcu that is the same color as the lines. If the streaks are gray it also could be the fuser, but i would think it is the pcu.

Posted on May 20, 2009

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White line down side of page when printing black means change the B&W fuser. It is on the side of the machine , last item to the rear.

Posted on May 23, 2009

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Faded streaks for only blak color on Ricoh 3500N laser printer


Your toner cartridge is probably getting low. Toner is actually a powder, and it can get settled during shipments, bringing it home, etc etc. Take out the black toner and give it a gentle side-to-side shake a few times and pop it back in.
That should help.

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Never clean or touch the Transfer Roller (spongey rooler) unless your using a dry cloth or vaccum as last measure.

Usually the transfer roller sits on a drum/pcu specific to that color. If you can tell which color is sitting on to of the roller replace that drum/pcu.

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The voids and blotches can be a bad black pcu, the voids san also be toner on the glass slat obove the pcu,s there are 4 slats one for each color, on the pcu itself on the upper side is a narrow long opening, the glass slat is above this opening when the pcu is in the printer. It will take a flashlight to see any toner on the glass.
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I will try to explain what is happening here. Basically, the PCU's are what puts the toner to the paper. As the parts spin, if there is clumped up toner in there, you will get the "light" streaks on your print out and the streaks will run the entire length of the page for that 1 color (or black). If this is your problem, then here is what I do.

This is messy, get a plastic bag - preferable something you can see through.

Get a feel for where the opening slider is on the top of the PCU and slide it open and hold it open in the bag.

Turn the PCU upside down and shake out all of the loose toner, you will have to turn the unit "to and fro" while shaking and banging it lightly.

Sometimes this will free up the clump of toner that is built up in between the sides of the toner trap and the roller. There's 1 roller that is constantly "dipped" in toner and the other roller that pulls the toner that is needed off of the "dipped" roller to apply to the paper. The one that is "dipped" is having the toner rubbed off by a clump of toner prior to getting to the other roller therefore only transferring a reduced amount of toner where the buildup is.

I have also on the Black PCU have removed the top 2 screws, taken off the green end cap (watch for the 2 plastic plugs that will fall), flicked the spring clips off of both ends and removed the 1 gear to pull out the roller assembly inside the PCU and used a high pressure blower (or canned air) to clean out any clumps. I don't recommend this to anyone that is not mechanically inclined. You can try to blow out the unit through the small slider opening on the top, but you may not get to the part where the streak is.

Good luck. Be sure to rate this post if it helps.

Mar 24, 2009 | Ricoh Aficio CL3500N Laser Printer

1 Answer

How to clean lens on our ricoh CL3500N Laser printer


Toner spills can be cleaned with a cotton pad and alcohol. If excess toner appears do the following:
You should replace the PCU if prints show any of the following symptoms.
  • Colors are missing, faint, or partially blurred.
  • Toner smears appear.
  • White or color rivers appear.
  • White or colored streaks appear
    1. Important: Switch off the device and disconnect it at the mains.
    2. Open the right side cover.
    3. Pull the green levers as shown to release the inner cover.
    4. Lift the inner cover upwards.
    5. Squeeze the green lever on the black PCU.
    6. Pull the unit carefully out of the device and dispose of it in accordance with your local environmental policy.
    7. Place the new PCU on a flat surface.
    8. Peel off the tape from around the new PCU.
    9. Remove the top cover from the PCU. DO NOT remove the bottom cover at this stage.
    10. Rest the new PCU in the device as shown.
    1. Push the PCU into the device while holding the bottom cover. You will hear a click when the PCU has locked into place.
    2. Lower the inner cover.
    3. Push the two green levers as shown to secure the cover.
    4. Close the side cover.
    5. Connect the device at the mains, switch it on and wait for the self-test operation to finish.
    Please remember to rate all users who assist you for free :)

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2 Answers

Black streaks


HI there it would need a PCU (Photo Condustor Unit) or drum unit which ever you prefer.

Thanks J

Dec 12, 2007 | Ricoh Aficio CL3500N Laser Printer

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