Question about Kenmore 15864/15862 Top Load Washer

2 Answers

Cold water input only works intermittently

On cold water settings, water often does not flow into the machine, sometimes with repeated attempts it will work, but then when it gets to the rinse cycle, the cold water will not flow in. Hot water works fine. Hose and water valve are OK, filter is not clogged.

Posted by on

  • j2waters May 18, 2009

    Thank you. Where is the water inlet valve located?

  • j2waters May 18, 2009

    Thanks again. I appreciate the help.

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,902 Answers

Replace the water inlet valve. You can get one at your local appliance store. Or at repairclinic.com. Easy to replace and can be done by just about anyone

Posted on May 18, 2009

  • Jeremy Reddick
    Jeremy Reddick May 18, 2009

    Right behind where the cold water line conects to the washing machine

  • Jeremy Reddick
    Jeremy Reddick May 18, 2009

    Not a problem can you please rate how I did?

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 42 Answers

Filter not clogged.....

I'm not sure about that. Go to your kitchen sink and to the bathrooms and remove the filter on the aerator. Take a look and see what the "clog" index of each filter is.

If some or all of those aerators are partially clogged, then that is a clear indication of a potential clog in your cold water circuit to the washer. It would just be that the washer was the first to show an indication outside of the direct examination you just did to the kitchen, et al..

I recently had that exact problem with a house I bought. Kitchen was clogged at the aerator -- but that was only the first symptom.

The rest -- toilet, bathrooms had a similar problem, but the problem had not yet advanced to e obvious to all valves (although one toilet filled slowly).

Check again -- I think that you'll find restricted (not yet clogged) water lines.

My solution was to clean all aerators, replace all toilet valves, and cycle the dishwasher several times.

Always look for the most obvious solution -- generally that is the problem.

Occam's Razor -- look it up on the internet.

good luck

Posted on May 18, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Water not filling very quick


Hi Jeanine,

Lets do the easy - inexpensive check / repair first:

Shut off the water
supply at the input to the hose. Turn the washer on to warm to allow water pressure in the hose to be relieved. It should take only a second or two to do this.

Shut the machine OFF.

Mark the hoses H and C (or other marking you choose) on both ends to match Hot and Cold water.

Disconnect the hoses completely.

Check for and remove any sediment (and other debris) caught in the screen mesh-type filter in the end of the hose and at the hot and cold water input connections on the washer.

Check condition of the rubber washers in the hose ends and replace as needed.

Connect the hose to the supply side and hold the other ends into the washer tub or other wide mouth container or bucket.

Turn the water ON and then OFF momentarily to flush the hoses while holding the hose ends. You should see a high volume stream from both hoses.

Reconnect to the washer side connection (after making sure the washers are still in place).

Tighten hoses to hand tight - plus an additional 1/4 turn.

Turn on the water supply

Make an initial check for leaks and drips at both ends of the hose. Correct as needed. Check again after 5 minutes. Correct as needed and repeat this step.

At this point, the flow of water to the washer has either been verified or corrected. If there is still an issue with water flow it is likely a problem with the valve inside the washer (has the hose connections sticking out the back of the machine. You can attempt to replace it yourself or turn the problem over to an appliance repairer.

Good luck!

Nov 06, 2015 | Hoover Washing Machines

1 Answer

Kenmore Elite HE3 does not work with Pure Wash system


One of the things to try is get a Y connector for the machine. Hook both ends of the Y to the washer at the hot and cold, then connect the last part to the pure wash. The HF error is HOT FLOW so it is not seeing any hot water pressure. The actual temperature should not be an issue. Also if you have too much water pressure you wont see the bubbles. If that happens just start turning down the cold water valve on the connection to the pure water unit until you see bubbles in the viewing window. I ams sceptical about these machines because you have to reduce the surface tension of water in order for it to clean, that is partly the job of heated water and laundry soap. Also if there is an ozone generator in that unit, there is a consumable part because ozone needs electrolysis to be generated. I cant help but wonder where the hydrogen goes when it is generated.

Feb 26, 2014 | Kenmore Elite Washing Machines

1 Answer

The hot water not flowing into the washer and the cold water flows fine?


Let's think and work this one thru:

Your machine probably has several temperature settings, right?

So-- when you set it for COLD-- it fills at the normal rate?

When you set it for WARM-- does only COLD water still only come in?

And if you set it for HOT-- Nothing comes in?-- correct?

~~~~~~~~~~~~~~~~~~

Now lets get to the pipes in the back:
Is there a Laundry sink, or a hose or something nearby, so you can be sure you have HOT water to the Washing Machine?-- Is the Hot water flowing good and strong nearby the WASHING MACHINE-- WHEN YOU TEST IT?

~~~~~~~~~~~~~~~~~~~

And the Valve is not shut at the Washing machine-- (Hot shut, but cold open?)

~~~~~~~~~~~~~

If you are sure that you have a good supply of HOT water to the machine,--- If you have tested that you actually have a good flow, -- say with the Hose removed, and you run the Hot water into the machine (by-passing the internal control valve!!)--
Then it sounds like: Either the control is not telling the internal solenoid valve to open-- or the valve needs to be replaced.

Do you want to attempt this repair-- or do you want to call for help at this point?

Let me know what you find-- and how far you want to go by yourself.

Mack B

Dec 30, 2010 | Washing Machines

1 Answer

I cannot get cold water to flow into the washer when this temp is selected? Only warm and hot work.


Hello there:
Some washing machines allow cold water to enter only during certain cycles. Others intermittently allow hot and cold to enter, to temper the temperature of the water. Consult your owner's manual if you are unsure about whether the machine is acting abnormally. If you're sure the machine is not working the way it used to--or should--check the following. Is the cold water turned on? If not, turn it on. Is the washer getting hot water but no cold water? If so, check to see if the control panel settings are correct. Is there cold water coming through the proper hose? If not, check to see if the screen inside the water-inlet valve is clean. (The water-inlet valve is the device on the washing machine that the fill hoses are attached to.) If it's clean, you probably have a defective water-inlet valve. If so, you need to replace the valve. shoul look something like this somthing like this 15f2ecb.jpg

Oct 05, 2010 | Washing Machines

1 Answer

Intermittent water flow interupted by solenoids pulsing


I've got the same problem. If I pause the cycle, wait about 10 seconds, and then resume, the water starts normally. I suspect the Cold Water Inlet Solenoid is sticking, probably due to water sediment in the solenoid causing it to stick. I'll try cleaning it and then replace if that doesn't help and let you know what happens.

Sep 22, 2009 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

I have a Kenmore model 110 stock number 25972 series 90 washing machine and no matter what setting I have it on only hot water comes out - if I have it on cold/cold - no water comes out. What can I do?


You may have gotten some sediment in the water inlet valve which is clogging or restricting the cold water solenoid. If you live in an area that has hard water, or if you use well water, this is common problem. The valve has separate solenoids controlling the water flow. One for hot, and one for cold. If you turn off the water supply and remove the hoses from the back of the washer, you can see the sediment screens on each solenoid valve. You can try cleaning them while the valve is installed to see if this will correct some of your flow problem. Also, check the fill hoses. Some hoses have restrictor screens in them which can also become clogged.

If that doesn't work, you may also attempt to clean the valve by removing it and placing it in a 50/50 solution of distilled vinegar and water. Allow it to soak for about a 30 minutes. Mix a solution in a container and submerge the valve portion only, leaving the electrical contacts dry. After 30 minutes flush with warm water. Sometimes this works, sometimes the valve needs replaced. You may want to replace the valve altogether if you're going to go the route of removing it. This will eliminate the guess work and save yourself from having to repeat these steps twice. The following link explains how:

http://www.fixya.com/support/r600647-replacing_water_inlet_valve_kenmore

Replacements can be purchased on line at appliancepartspros.com, searspartsdirect.com, repairclinic.com, or pcappliancerepair.com. All these sites offer great service with competitive pricing, so shop around for the best price.

Jul 13, 2009 | Washing Machines

1 Answer

Kenmore 70 series want fill with cold water


You may have gotten some sediment in the water inlet valve which is clogging or restricting the cold water solenoid. If you live in an area that has hard water, or if you use well water, this is common problem. The valve has electric solenoids controlling the water flow and sediment screens. One for hot, and one for cold. If you turn off the water supply and remove the hoses from the back of the washer, you can see the sediment screens on the valve. You try cleaning them while the valve is installed to see if this will correct some of your flow problem. Also, check the fill hoses. Some hoses have restrictor screens in them which can also become clogged.

If that doesn't work, you may also attempt to clean the valve by removing it and placing it in a 50/50 solution of distilled vinegar and water. Allow it to soak for about a 30 minutes. Mix a solution in a container and submerge the valve portion only, leaving the electrical contacts dry. After 30 minutes flush with warm water. Sometimes this works, sometimes the valve needs replaced. You may want to replace the valve altogether if you're going to go the route of removing the it. This will eliminate the guess work and save yourself from having to repeat these steps twice. The following link explains how:

http://www.fixya.com/support/r600647-replacing_water_inlet_valve_kenmore

Replacements can be purchased on line at appliancepartspros.com, searspartsdirect.com, repairclinic.com, or pcappliancerepair.com. All these sites offer great service with competitive pricing, so shop around for the best price.

Jul 10, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

My washer is not recognizing the cold water input only hot. If I put the setting to Cold/Cold I only here the motor running and therefore the washer will not fill. Any other setting is bringing the hot...


There is a valve on the back of the machine which controls the flow of water

They sometimes go open circuit and stop letting water in or the filter which is just inside the inlet gets blocked and you get the same effect

Turn off the water supply and disconnect the cold fill line

Make sure you have a cloth to absorb the water which remains in the hose

Get a torch and look into the valve opening you may find that is it full of debris

You can pull the filter out with your fingers if it is blocked and then wash it out under a tap

Refit it and test the machine if it fills then make sure the connector is tight and put the machine back to the wall

If that does not work you can buy the fill valves from a number of shops , fitting is two screws and one hose clip

Jun 24, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Maytag washer/hot and cold water


Some whirlpool washers have had A similar problem. They had a intermittent water temperature switch issue. Sometimes they put hot water in when cold was selected. This is probably the same problem as yours. I would replace the water temp switch.

Mar 02, 2009 | Maytag LSE7806A Top Load Stacked...

3 Answers

Intermittent hot water valve not opening


problem may be low water pressure. try putting in a y-piece so cold water is supplied to both valves. only effect will be that wash cycle will be a bit longer

Dec 17, 2006 | Miele Novotronic W1918A Front Load Washer

Not finding what you are looking for?
Kenmore 15864/15862 Top Load Washer Logo

125 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2128 Answers

fordexpert

Level 3 Expert

5495 Answers

Mike Carew

Level 3 Expert

969 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...