Question about Sennheiser HDR 120 Consumer Headphones
The on/ off green light is not lit. We have checked the connections and the batteries. We had good sound, but now all we get is static.
Hi I had the same problem and just emailed Sennheiser.Go to the menu on your TV and change the variable audio output to fixed. I use the headphones through the home theatre so the volume must be max on the home theatre and then you can adjust your headphone volume. It absolutely worked and I don't get anywhere near the static noise when I go to another room with the headphones on that I got previously. Also be sure your audio cable is plugged into the fixed audio output socket. I did not have to do anything with that.
Posted on Feb 20, 2009
My mother's headphones have worked great until recently. after a visit from some of her grandchildren, they no longer work on the television in her family room where she always used them. i took them to the living room and was able to get them working on that tv, but still no luck on the other tv. any suggestions?
Posted on Aug 13, 2010
I had the same problem. I guess someone had bumped the channel switch. As soon as I changed the channel on the base of the transmitter, the on/off light worked and the headphones worked fine.
Posted on Jan 03, 2010
I had no green light, just static etc.
If you have any other wireless equipment nearby it could be worth moving the headphone base station. In my case wireless router and dect phone were close. I moved the base and immediately the headphones started working again.
Posted on Feb 28, 2008
I have changed batteries to higher spec and seems to have solved problem ,something to do with amps ...
Posted on Jan 26, 2008
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First thing is you need to have a signal going to the headphones for them to work.
If you are getting a signal the green light should be lit.
If only the red lamp is lit the headphones are not getting a signal.
If hooked into a television you should have them plugged into a Fixed Output not variable output..
If you only have a variable output then you must turn the speakers off on the television and then turn the volume up on the TV in order to send a signal to the headphones.
If you are using a amplifier make sure you are using the correct output. Tape Monitors generally will not work as this output is not amplified.
Lastly try using an rca to headphone adapter and plug them into a headphone jack.
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