Question about Sennheiser HDR 120 Consumer Headphones

5 Answers

No sound, only static

The on/ off green light is not lit.  We have checked the connections and the batteries.  We had good sound, but now all we get is static.

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  • manoloeg Dec 12, 2007

    green light will not turn on, only static, working fine the day before

  • Anonymous Dec 23, 2007

    Same Here - Worked for a shile and no nothing except static...

  • Jarby Dec 27, 2007

    Same problem. sound works for awhile, although mostly through right earphone. Each time a hint of sound comes from the left side, the green light goes off and all I get is static. I removed batteries, unplugged AC power for a minute to re-set, but the same thing happened again in about 10 minutes.

  • judgep Jan 18, 2008

    I have tried 2 sets of rs 120 and, after only about 5 or 6 hours they start cutting out when in use for 1 to 2 hours. I'm 20 feet from TV and they transmitter.

  • Jon Kenny May 03, 2008

    Have the same problem,green light go's off & get an earfull of static,have unplugged unit from tv,plug it back in & problem is solved for about 10 minutes.Have had product for over a year & had no problems before.

  • sidglor100 Jul 03, 2008

    My headsets are RS120....a few years old...working well...However...the On & Off light goes off (while connected) but the red charging light will remain on. Sometimes. none of the light will go on?????Do I need new rechargeable batteries?? Or what? Sidglor100@netzero.net

  • Deb The Web Dec 05, 2008

    The green on/off light is lit sometimes and sometimes not. Have tried to tune to all of the three channels and only get static. I followed all the trouble shooting suggestions.

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Hi I had the same problem and just emailed Sennheiser.Go to the menu on your TV and change the variable audio output to fixed. I use the headphones through the home theatre so the volume must be max on the home theatre and then you can adjust your headphone volume. It absolutely worked and I don't get anywhere near the static noise when I go to another room with the headphones on that I got previously. Also be sure your audio cable is plugged into the fixed audio output socket. I did not have to do anything with that.

Posted on Feb 20, 2009

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My mother's headphones have worked great until recently. after a visit from some of her grandchildren, they no longer work on the television in her family room where she always used them. i took them to the living room and was able to get them working on that tv, but still no luck on the other tv. any suggestions?

Posted on Aug 13, 2010

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I had the same problem. I guess someone had bumped the channel switch. As soon as I changed the channel on the base of the transmitter, the on/off light worked and the headphones worked fine.

Posted on Jan 03, 2010

I had no green light, just static etc.

If you have any other wireless equipment nearby it could be worth moving the headphone base station. In my case wireless router and dect phone were close. I moved the base and immediately the headphones started working again.

Posted on Feb 28, 2008

I have changed batteries to higher spec and seems to have solved problem ,something to do with amps ...

Posted on Jan 26, 2008

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