Question about Dometic Portable Ice Maker HZB-15S

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Add water light stays on. Ice maker will not make ice with add water light on. ice maker is full of water.

The ice maker is full of water, but the add water light is on. In this mode the ice maker will not make ice. What do I need to do?

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  • Dometic Master
  • 5,062 Answers

Possible bad water sensor

Posted on Oct 03, 2017

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4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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TheMobilian
  • 8220 Answers

SOURCE: ice maker running water into ice bin

It could be the small metal plate behind the main drive gear has arced to the point of causing prolonged filling. Or it could be a faulty water valve.

Posted on Oct 21, 2009

  • 1796 Answers

SOURCE: I have a Dometic refrig.

Hi!!
Your problem could be a defective water dispenser valve. click on the following link for price and availability http://www.campingworld.com/shopping/item/dometic-new-dimensions-ndr1062-2-way-refrigerator-with-icemaker-double-door-10-cu-ft-/15999 .
I want to bring to your attention that there is a NHTSA 06E076000 Recall for your NDR 1062 in case you haven't been notified.
Defect Summary:CERTAIN DOMETIC TWO-DOOR REFRIGERATORS MANUFACTURED BETWEEN APRIL 1997 AND MAY 2003: SERIAL NOS. 713XXXXX THROUGH 752XXXXX; 801XXXXX THROUGH 852XXXXX; 901XXXXX THROUGH 952XXXXX; 001XXXXX THROUGH 052XXXXX; 101XXXXX THROUGH 152XXXXX; 201XXXXX THROUGH 252XXXXX; 301XXXXX THROUGH 319XXXXX, INSTALLED IN CERTAIN RECREATIONAL VEHICLES AS ORIGINAL EQUIPMENT AND SOLD AS AFTERMARKET EQUIPMENT. A FATIGUE CRACK MAY DEVELOP IN THE BOILER TUBE WHICH MAY RELEASE A SUFFICIENT AMOUNT OF PRESSURIZED COOLANT SOLUTION INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence Summary:THE RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Corrective Summary:THE VEHICLE MANUFACTURERS WILL NOTIFY OWNERS OF RECREATIONAL VEHICLES THAT HAD THE REFRIGERATORS INSTALLED AS ORIGINAL EQUIPMENT AND DOMETIC WILL NOTIFY OWNERS OF THE AFTERMARKET REFRIGERATORS. DOMETIC WILL INSTALL A SECONDARY BURNER HOUSING FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN BETWEEN APRIL AND JUNE 2007. OWNERS MAY CONTACT DOMETIC AT 888-446-5157.
A HELPFUL - 4 THUMBS - rating for this solution would be greatly appreciated. Thank you for using FixYa.

Posted on Nov 13, 2010

luck_is
  • 5 Answers

SOURCE: Dometic ice maker is not filling with water. How should we troubleshoot problem

is water line connected, and turned on??? if so, check for a plugged filter, kinked supply line.

Posted on Jun 06, 2012

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1 Answer

Icemaker


check your water level probe make sure it is clean they will build up dirt and not seance water level which makes machine think it is low on water and this will not let refrigeration come on. if not dirty then replace water level probe.

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Add water light stays on when the reservoir is full


I have the SPT IM-100 Portable Ice Maker. After about 2 months, it stopped, telling me that it needed water, when of course it was full of water. I did alot of digging on the Internet to find a solution. There was none. It finally occurred to me that the water sensor might be calcified with our hard water here in Reno. BINGO!!!! I ran several cycles with lemon juice and vinegar (you pick your favorite non-toxic acid), and the damned thing started up again as if brand new.

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I have a model ed2nhgxtq00 whirlpool refrigerator. The problem I am having is that it doesn't make ice as fast as it used to. What do I need to do? Thanks!


Hi and welcome to FixYa, I am Kelly

First off check the freezer door switch for operation. Depress the plunger and make sure the light goes off when the door switch plunger is depressed. Light stays on = bad door switch / no ice production as the door switch provides power to the ice-maker when the door is closed.
Additionally in your case make sure that the evaporator fan is running at full speed. A slow running evaporator fan will cause the freezer compartment cooling to suffer.

Another thing that can cause the freezer temps to start rising is dirty condenser coils in the bottom of the unit. Make sure that the coils are free of lint and that the condenser fan is running at full speed. Usually when there is a problem with the condenser coil air-flow the cabinet of the unit will be VERY warm to the touch on the front in the door seal area. It is supposed to be warm.... just not VERY warm.

Here is a link to the steps on how to troubleshoot an ice-maker.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=12&newsdesk_id=34

Let me just add that many ice-maker related problems are due to the freezer temp rising above 16 deg F. The freezer starts warming up due to ice build up on the evaporator coils and then the internal air-flow is blocked by the ice build up causing the temps to rise. Look closely at the back of the unit for any signs of ice build up.
If you see ice build up......
1. Unplug the unit
2. Remove the freezer contents
3. Place a fan directing air into the freezer for just over 2 hours. (Water mess!)
4. Clean up the excess water and restart the unit. (Add freezer content)
5. After 8 - 10 hours check for NORMAL ice production.

If after doing the above you have ice NORMAL production then most likely you have an automatic defrosting problem.

If it still does not make ice, the steps in the link above will isolate what has failed in the ice-maker.

Before testing the ice-maker using the steps in the link.. I recommend you peform a manual defrost with a fan. If 8 - 10 hours after the manual defrrost you do not have ice production,, use the link and troubleshoot the ice maker.

Here is a 2nd link for ice-maker troubleshooting that includes testing the optical system of the ice-maker:
http://adcxns1.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/8527f904cc8ea8cd85256b5800672333/$FILE/4322658A.pdf

Your ice-maker parts and refrigerator can be found here:
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5135173&diagram_id=28114824#d28114824

The above link goes directly to the ice-maker but, using the diagrams on the left side of the page it will bring up all other sections also if you click on them.

Thanks for choosing FixYa,
Kelly

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I have had the same problem with two different portable ice makers, the ice tray inside is broken so you will have to send it to them and get it fixed. Hopefully eventually they will make the tray out of a stronger plastic.

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