Question about Kenmore 46462 Front Load Washer

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Washer stopped. F6 code, didn't drain.

This might be a silly question, but when we cleaned the drain line, we found a plastic ball about 2-3 inches in diameter. Is that suppose to be there?

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  • Kenmore Expert
  • 517 Answers

That is called an eco ball it is part off the machine
its job is to save money by not heating the water below it in the drain pipe

Posted on Dec 29, 2013

4 Suggested Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Kenmore HE4t Won't continue drain cycle Code F6 & beeping

Take off the bottom panel (unplug unit first!) and unscrew the cap on the drain cylinder, be sure to have plenty of towels to soak up the water! pull out the center piece and check out all the treasures stored inside. Be sure to use a flashlight and lift up the black hose behind it to get any leftovers in the hose. I just did it today and could not believe how much stuff was in there...coins. pens, buttons, lost of wet lint had it clogged. The clothes finally don't smell!

Posted on Apr 19, 2009

jsrock516
  • 5911 Answers

SOURCE: Our front loading washer flashesF02

"F02" is a Long Drain error. This is usually an indication of an obstruction somewhere in the drainage system, or a failed drain pump. In most cases, the drain pump reservoir just needs to be cleaned out. The following link explains how:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

If you check the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

I recommend you remove the inlet hose, as well, and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.

It does not take much to damage these small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. Since you found screws in the pump, you may have damaged the small impeller and/or the motor. If this is the case, you will have to replace the pump in order to get the error to clear. The following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. The first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.


NOTE: For a full explanation of all the error codes, each one of these appliances come with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided and let me know if you have any further questions. I hope you find this information helpful.


NOTE: "SUD" is a suds error detect that can commonly occur in conjunction with the "F02" error. This is a result of too much air being detected in the drainage system. In most cases, correcting the drainage problem will correct BOTH error codes.

Posted on Sep 17, 2010

Macmarkus
  • 2605 Answers

SOURCE: F02 Error Code on Kenmore

Hello, welcome to FixYa.

Based on your information posted I understand you have the Kenmore HE3t washer, correct ?


Reading your description and factoring in all you've done and inspected, it may in fact be a faulty pump...(the F02 ultimate worse case) even if it is draining slowly it does not rule it out, trust me I've seen many of them.

By reading your post I've gathered you are pretty thorough so I don't expect you missed it, but I must mention it or I wouldn't be thorough either, I think you can appreciate that, have you checked the back-flow/check ball ?


If not, here's how...

Pull the boot off if you have not and just see if anything has got in there to obstruct the "ball" from working correctly. It is shown here...(this is from the back, but you can do it from the front...just not as easily...in my opinion)

macmarkus_939.jpg
Undo the clamp and inspect inside...if you have not already.

macmarkus_938.jpg

It's amazing how often I find this ball "stuck" or the bellows clogged with debris of all sorts of items...definately worth looking into before declaring the pump has failed. Good luck. Let me know how you make out as I said and if I can help you in any manner going forward I will do whatever I can.

I've also included a more thorough link of my repair tip below

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for choosing FixYa. Please take a moment to rate the info provided here and a testimony on your experience here at FixYa today is appreciated.

Regards,

Macmarkus :)

Posted on Sep 11, 2011

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