Question about Toshiba RD-XS55 (250 GB) DVD Recorder / HDD Recorder

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The TV guide on screen no longer lists the tv schedule

I have a Toshiba RD-XS55 with Tv guide on screen. It recently stopped getting the channel lineup. I get my cable service through Comcast. I dont know if this is a conversion to digital issue. THe http://www.macrovision.com site says the cable company should be getting the signal thru to us. I'm not sure whats going on. HELP!

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Look online for the AVS Forum about TV Guide ON Screen (TVGOS).  there are lots of posts there about specific locations and providers,

Posted on May 20, 2009

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Black screen


Possible causes
  • Your TV is not receiving or displaying the signal from your DIRECTV® Receiver.
  • Your receiver has correct guide information, but is not processing video correctly.
  • You are viewing a channel where an upcoming sporting or special event is scheduled or has recently ended.

Solutions
  • Turn TV off and on.
  • Make sure light on front panel of receiver is lit.
  • Press the "TV/DSS" button on the remote control or front panel of the receiver (not all receivers have this option).
  • Reset the receiver by unplugging the power cord for 15 seconds.
  • Check all cable connections between the dish, receiver and TV.

If the picture is black, but the program title and description display in a banner the top of the screen:
  • If the problem is only occurring on a few channels, check the detailed description of the program through the on–screen guide on those channels. Often, we display a blank screen with a banner before and after a high–profile event to alert customers about the event.
  • Reset the receiver by turning off and unplugging the power cord for 15 seconds.
  • Run a signal meter test to check your signal strength (press "menu" and look under "setup" or "installation").

If your signal strength is below 70 (or below 60 on HD receivers) in clear weather on transponders 1 and 2, see our troubleshooting steps for "Searching for satellite signal. Please stand by." You may see zero strength on transponders 4, 12, 18, 20, 26 and 28. This is normal in many areas. Your system manual shows how to run cables and point your dish.

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Lost remote. Must do manually on t.v. Two problems:\r\n1) I cannot get channel back on channel 3. It skips from 2 to 4. 2) TV has large black box on screen covering most of screen. I can push buttons...


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florami

The following is instructions for deleting timers from your receiver.

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TV Guide on screen not loading schedule


I'm afraid this will no longer work... With the change to all digital, the TVGOS in your set will no longer work. I have the same set, same problem and spoke directly with a Toshiba tech. Bummer, I have the Symbio DVR and it won't work now either.

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RCA TV with Guide Plus that no longer receives guide at night


Please clarify what you are getting. Is the Guide Plus coming up with no programs listed? If so, it may be that you lost power and the set has to be turned off overnight to "reload" the program schedule. If that is not the problem, have you recently changed to digital through a digital receiver? You need to have your analog antenna connected to receive the program listings. You may have to install a splitter to have both the digital antenna and the analog antenna connected. I have an RCA with Guide Plus and ran into the same problem, but solved it by reconnecting my analog antenna and leaving the set off overnight to reload.

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Recorder is not showing tv listings


I spoke with Toshiba tech support today (800-631-3811). They have an advanced services team that focuses on TV Guide On Screen. Learned the following:

- The TV Guide On Screen signal is updated 4x / day and is broadcast by your service provider
- The broadcast channel varies depending on what the service provider chooses (though typically a major network or PBS station)
- TV Guide On Screen has been doing some reprogramming and updates recently and this has resulted in many sporadic outages

If you ARE not receiving your listings, it's one of two things - either your DVR or the signal from the cable company.

- If you are having issues, call Toshiba and let them know, they will walk through some basic troubleshooting to narrow down if the problem is the DVR or the TV Guide On Screen signal.
- If the issue is the TV Guide On Screen signal, they will be able to report the issue to TV Guide On Screen and let them know their is an issue.

After that - it's in someone else's hands!

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1 Answer

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Had the same problem, channels would not stop scrolling.
It was as though someone had there finger on the channel up button.
Disconnected the sixth wire, starting with the black wire on the wiring harness for the front buttons, on/off, ch. up/down, vol. up/down, etc.
It works fine, no more unwanted channel surfing!!

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