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Nokia lumia 625

I was playing a game called pet tycoon and the screen froze and has been the past hour or so I only have the phone a week and would really like some help.

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Try the following:

  • Press and hold the power key for over 8 seconds. The phone restarts.
  • Update your phone software.
  • Reset your phone. This restores the factory settings, and erases all your personal content, including apps you've purchased and downloaded. On the start screen, swipe left, and tap nokia lumia 625 - start-icon-settings.pngSettings > about > reset your phone.
If your issue remains unsolved, contact your network service provider or Nokia for repair options. Before sending your phone for repair, always back up your data, as all personal data in your phone may be deleted.
If you need to identify your phone, to view the unique IMEI number of the phone, dial *#06#.

Posted on Dec 29, 2013


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