Question about Computers & Internet
The cursor freezes or jumps erratically when using Windows Media Centre for TV and Web Browsing on same screen. Switch off/on does not work; New mouse s/ware does not work; change speed of mouse does not work; any more suggestions Please
Ow, I have had this problem myself. Do you have an iPhone or other Apple device that you've connected lately?
I am assuming your mouse is either Bluetooth or uses a proprietary 'dobgle'...Which?
Posted on Dec 29, 2013
Testimonial: "Nice try...No Apple stuff. Not touchpad. All H/ware o.k. This is out of ordinary software issue"
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Posted on Jan 02, 2017
SOURCE: Has anyone found a fix
Users who have an optical mouse are likely experiencing erratic behavior because a portion of the optical eye is blocked. Most commonly this is caused by a hair.
Moisture or other material on finger Users who are using a touchpad may experience erratic behavior because of moisture or other material on the finger such as lotion.
Mouse has been cleaned and still has problems If you've cleaned the mouse and continue to encounter issues and this mouse has worked in the past fine unfortunately your mouse is likely defective. One additional test that can be done to help determine if this is the case or not is to connect the mouse to another computer. Otherwise we suggest replacing the mouse.
Posted on Oct 24, 2008
Your touch pad drivers need to be installed. Power off the laptop. Install an external mouse, power back on and install drivers. When finished, power down, remove the external mouse and reboot.
Posted on Dec 30, 2008
A mouse is a vital component of your computer and allows you to control certain functions on the screen. When the mouse is not functioning correctly, it can be frustrating. There are a few different reasons why your mouse pointer may jump on the screen. You need to work through the possible causes and troubleshoot the problems to fix your mouse and get it working properly again.
1. Examine the batteries if you have a wireless mouse and the cursor begins to jump. A low battery may be the cause. Change the batteries and check the mouse again. If it is still experiencing the same problems, proceed to the next steps to resolve the issue.
2. Switch the wireless transmitter to a different USB port on another computer if possible. There could be problems with the port, causing the cursor to jump. This will resolve the problem if the issue is with the USB port. If the mouse is still jumping, move on to the next steps.
3. Click on the "Start" menu in the bottom left corner of the screen. Right-click on the "My Computer" menu and click on "Properties." Click on the "Hardware" menu and click on "Device Manager." Locate the mouse entry in the list. Right-click on it and select "Update Driver" from the menu. Allow a few moments for the operating system to locate and install an updated driver for your mouse.
4. Remove dust or debris from the mouse pad and mouse with a soft cloth. Dust or debris could prevent the mouse from operating smoothly and cause the cursor to jump. Add a small amount of isopropyl alcohol to the cloth before you begin. Wait for the alcohol to dry on the pad and mouse prior to using.
5. Go to the "Start" menu and click on "Control Panel." Double-click on the "Mouse" icon and click on "Mouse Pointer." Decrease the speed of the mouse pointer. This could be causing the cursor to jump.
I hope you find it very helpful.
Posted on Aug 11, 2011
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