Question about Dell Studio Xps 7100 Desktop Computer (AMD AMD Phenom II X6 Phenom II X6 1035T 1000GB/4GB) (EXPDDV1)
My two year old dell locked up. on restart the power button glows solid orange. Fans all come on but nothing going to the display. It sits in this state until I unplug the power. I have reseated all cards and memory with no effect. I can not get to the bios either to run diagnostics. Any help would be appreciated.
The amber light can mean that the power supply isn't providing enough power to the system board or that the system board (or the CPU on the board) isn't working.
Since your fans are working, your power supply hasn't completely failed and the board is providing power to the system fans. Thus, either the power supply is giving limited power, your CPU has failed or the motherboard isn't talking to the CPU anymore. (The BIOS is only accessible when the CPU is operational.) I'd first try a new power supply. Make sure to get one that has at least the same power rating as the original, matches the wiring in your case and will fit in your case. (Note: you need to be careful. 1) Some Dell systems use a proprietary power supply (shape and wiring). 2) Many current power supplies are rated by their peak power output, not their stable power output. You want to match or exceed the stable power output of the current power supply.)
If the power supply doesn't solve the problem, I suggest getting a new computer is better than a new CPU or motherboard. (The Dell Studio XPS 7100 was released in 2010.) Replacing the CPU or the motherboard makes your computer a new machine to Microsoft and you may have trouble getting a working license. (You'd have to call Microsoft for activation and they probably will want to charge you for a new license.) Take your hard drive out of the current machine to get your data from it. You can put the drive inside another desktop with SATA ports, use an external drive enclosure (3.5") or SATA drive dock, or a USB to SATA drive adapter.
I hope this helps.
Posted on Dec 29, 2013
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Posted on Jan 02, 2017
One of the greatest factor in intermittent shutdowns is because of heat issues. try to check the fans if they are all spinning. if all fan's are ok then you only need to replace the motherboard. here's a manual that might come in handy http://support.dell.com/support/edocs/systems/dim5100/en/sm/index.htm
Hope this helps.
Posted on Nov 13, 2007
Make sure the 12v power connector is securely connected to the system board. If you open up your computer look at the end of the board that the memory modules are there is a 4 pin connector thats the 12 v Make sure thats plugged in and secure, If thats ok you have already did the removal of the memory and replaced them, take out any pci express cards and use your onboard video, if that don't work try one memory module at a time see if that works you already seem to be savoy enough to do that and try that, and if that does not work you may need a new power supply. You can check it but probally will be bad I have the same desktop and thats been a problem with these 5150 along with the mother board going out after the warranty expires. I sure Hope this helps you out,, Happy Holidays to you and yours. Hey If you need me to look anything else up let me know. Thanks again bear001
Posted on Dec 15, 2007
SOURCE: Dell GX280 no display
I solved this on a Dell GX280 by removing the CPU and then reseating it in the socket. Also cleaned cpu and heatsink and applied new thermal compound.
Posted on Nov 01, 2008
It could very well be the Mobo or the power supply. You may want to try to take the CMOS battery out for a few mins as well, I have had problems with that. But I would try PS first, get one from Circuit city or another electronics store and if it doesnt fix it take it back. I dont know if you know a lot about computers but you could buy a new Mobo just make sure the Ram and Processor match up
Posted on Nov 30, 2008
I have this problem with my 8400 also. After lengthly research, it appears that bad capacitors on the motherboard is the overall consensus to the cause of the problem. If you look for caps that have swelled and in some cases leaked electrolyte (a brown/tan color) you might fine your problem. You can replace the bad capacitors if you are comfortable with doing it or replace the motherboard.
Posted on May 01, 2009
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