Question about Gigaset As300 Twin Dect Cordless Phone - Black

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Phone not working

Can't make or receive calls. Display looks ok. No dialling tone. If I try to dial the display briefly says line busy but I can't see why

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Hi Pam,
Try these..1...remove your telephone line from base unit and fix it into a working land phone and check whether is it having normal dial tone.If it's having engage tone(beep beep...)remove paralleled phones and re connect to cordless base unit.
2.If line is ok (normal dial tone with full volume) & still display indicates line is busy, your main base unit must be having faulty components inside.Commonly these defects happen in thundering or surges through telephone lines.You have to take full set to a repair shop.
Rana.

Posted on Dec 29, 2013

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1 Answer

No line displayed on handset. No dialling tone. Unable to make or receive calls.


At the cost of asking the obvious, please check phone line connection to the wall and the phone. Sometimes a minor disconnect can lose you dialing tone. If the phone company says line is good, try other phone jacks to see if you get dial tone.

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What does a boken dialling tone on my phone mean? It is all working fine and there are no warning messages on the display.


Usually broken dial tone means the line has call-forward set. You get broken tone for 3 or 4 seconds, then goes back to normal. Are you receiving incoming calls normally? It's common to set or cancel 'cause the code might kinda match a number you use. And it may be forwarded to nowhere, example, you dial 729-1111, but press 72#-1111. You might be forwarded to 1111, the code being 72#. The 1111 goes nowhere, someone calls you, calls gets forwarded, then they get a message"that number does not exist". If that's the code for your area, then 73# might be the cancel code. Check the front of the original phone book, or Google codes for your service provider.

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If all is well then you will need to contact your phone service provider.

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Phone can receive calls but not make them.


hello i have a solution, you need to change you dialing mode on the base option, the deafult is "tone dialling", change to "pulse tone " this fix my problem on my A495 gigaset.

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1 Answer

Call forward will not turn off, have tried *74 & *73 , have rebooted and turned off then on, call divert symbol still on and phone calls still diverted.


To set Unconditional Call Forward ON Dial "*72" for a dial tone. Dial the forwarding number followed by "#". Wait for dial tone. LCD will display "Call FWD Activated"
To Cancel Unconditional Call Forward: dial "*73" and get the dial tone, then hang up. LCD will display "Call FWD Activated

but, since you have tried those two, it could be that there might still be a different type of call forward option that is still ON, on your phone like Busy Call Forward and Delayed Call Forward 1. To Cancel Busy Call Forward: dial "*91". Wait for dial tone. Hang up.
2.To Cancel Delayed Call Forward: Dial "*93" for a dial tone, then hang up.

Let me provide you a link to the website which I used as a reference for your future reference.
http://www.grandstream.com/user_manuals/GXP_User_Manual.pdf

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1 Answer

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Is the fax sensing the paper you put in to send out? Check the little black levers that poke into the document area. They should move freely when you touch them gently with a finger, and return quickly when you take your finger off. If it can't sense the paper it won't try to send a fax. If, when the paper is inserted, the display changes from whatever it said to anything else, the paper is being sensed.
Let's try dialing manually. Just left of the 1 key is a button labeled "Hook." Pressing that will take the telephone line "off-hook," like picking up the receiver of a phone. You should hear a dial tone -- if not, try adjusting the speaker volume with the buttons just right of the numbers. Once you get a dial tone, dial a number, whether it's another fax, or your own cell phone. As far as the phone company is concerned, your fax is just a phone, calling another phone. If you can make a call, and the phone at the other end rings, we're closing in on the problem. If you can dial another fax machine manually, you can still turn this into a fax call, assuming there's paper ready to fax. After the distant fax answers, touch the Start button, and your fax should take over. If you can't dial manually, try unplugging your fax from the phone line, and replacing it with a regular phone. Can you make calls with it? If not, the fax is no longer a suspect - you have a phone line problem.
Are you at a business where you need to dial 9 to get an outside line? It's easy to forget that detail when you're using a fax, but it has to dial out just like any other phone on the system.
If you can't get a dial tone at all with the fax, but it works with the phone alone, the main board in the fax is probably bad. If you can dial manually, using the Hook switch, but the same number doesn't work when you dial xxx-xxxx-Start, that sounds like a main board problem, too.

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dear,
check this link and hope it will solve the problem

http://www.epinions.com/content_56960192132

regards,

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1 Answer

Fax nightmare!!!


If you have a BT line and use the 1571 answering facility , when you have a message waiting the dialling tone changes from a constant tone to a split tone. This is to let you know that you have one or more messages waiting.

In order to get the dialling tone to revert to the constant tone you have to deal with the waiting messages in accordance with the options provided i.e Save, Listen Again or Delete. BT say the Split Tone is to let subscribers know when they have a message waiting. This should resolve the Fax problem.

It certainly worked for my phone/fax system.

Good Luck

Geowilmil

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