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Proform 360p stuck on incline

My proform 360p treadmill is stuck on a slight incline - can it be fixed and if so how???

help me please!!

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  • fiona_on2 Jun 08, 2009

    thank you thank you thank you !! problem sorted and was so much easier to do than i imagiined !!

  • Anonymous Mar 16, 2014

    motor works, incline works, motor control board has been replaced and still wont accept a start.

  • Anonymous Mar 25, 2014

    Incline stuck in the highest position

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I had the exact same problem.

This usually happens if you switch it off at the mains while the incline is adjusting or is somewhere other than lowest. You should always make sure before finishing off, to lower everything.

Now for the solution: If you open up the case it has 5 or 6 black philips (cross head) screws (use your user manual if you don't have your original go to proform and find the support link and download the .PDF if your model is not available get the one before or after in the same model product line (model number is below the power input)).

Make sure you remove the power before opening the cover, obviously.

Anyway, once opened, you should find a sheet of paper wrapped around in some plastic wallet. On that paper it should explain everything. Try not to mess with too much things in the settings, otherwise you might mess it up badly.

Mine is something like: Hold the speed up (+) button and then while holding the button insert the key - that will get you to the service menu (obviously the power has to be connected).

Once in the menu pressing the incline up does a self-calibration (maximum up and maximum down) after that it should be perfect.

Remove the key any time to come out of that mode and resume normal operation.

I may not find this place for any more replies 'cos i only found this site by accident. While looking for info. on my burnt out motor model: PETL 3013.6 .... But i have come across someone selling a faulty one on ebay for like 5 quids... it's picking it up the trouble!

Posted on May 31, 2009

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My incline is stuck how could I make it go down when I try to turn it on it makes a clicking sound just goes up and it keeps on going with the nasty clicking sound what could I do pls someone help me

Posted on Jan 21, 2013

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Posted on Jan 02, 2017

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